Quality Assurance Lead

General Motors•Lansing, MI

1d•Onsite

About The Position

Lansing Grand River Assembly is General Motors' rear- and all-wheel-drive luxury car plant in downtown Lansing, Michigan. The plant covers about 3.4 million sq ft on 111 acres. It includes body, paint, general assembly, a central utilities complex, and an integrated stamping plant. LGR is a core Cadillac performance and premium sedan hub for GM and has received significant investments over the last decade for new Cadillac sedans and the sixth‑gen Camaro. LGR currently produces the Cadillac CT4 and CT5, including V‑Series and Blackwing high‑performance variants, for global markets. The plant produces vehicles 10 hours a day, four days a week on One shift. GM has recently announced that LGR will build the next generation CT5 (A2-2). The Role The Quality Assurance Lead will collaborate across all manufacturing disciplines to drive common and standardized manufacturing quality system requirements, procedures, metrics, and standard methodologies. In this role, you will get the chance to interact with all departments involved in the Manufacturing process by driving improvement to their quality and holding them accountable to follow General Motors Global Quality Manual. Your role will be integral to maintaining quality standards throughout the plant and ensuring Lansing Grand River Assembly continues to deliver the best product to our customers. A successful candidate will have a strong understanding of vehicle/propulsion manufacturing, GM Quality System/GMS BIQ, and Global Quality Manual requirements, with the ability to coach, teach, and audit these standards. Demonstrates managerial courage in providing clear, constructive feedback to leadership, defines problems clearly, offers technical mentorship, communicates progress regularly, and supports new product launches in the plant when needed.

Requirements

Strong GMS Knowledge, Understanding, Skills and Experience (BIQ)
3+ years of manufacturing experience
Knowledge/Understanding of Vehicle Manufacturing Product and Processes
Understanding of Global Customer Audit standards and Global Quality Manual process / requirements
Understanding of Process Control Plans (PCP) and Tools and Equipment Bulletin (TEB) process / requirements
Proficient with SharePoint and Microsoft Office (Word, Excel, PowerPoint)
High level of interpersonal skills to work effectively with others, motivate employees, and elicit work output
Ability to Lead without Authority
Planning and organizational ability
Managerial Courage
Strong decision making capability

Nice To Haves

Bachelor's Degree
Minimum of 3 years Group Leader experience within an assembly plant
5+ years of manufacturing experience
Previous Quality Experience within Vehicle and Powertrain
Knowledge and understanding of Torque Process and Requirements
Strong GMS Knowledge of the other 4 principles (PI, SLT, STD, CI)

Responsibilities

Responsible for overall oversight of all activities for Quality Assurance
Manages the Department Level 2 Business Plan Deployment Board
Facilitate, Coaches and Teaches GM-GMS – Maintains BIQ MEP
Facilitate, Coaches and Teaches Quality Requirements, PCP, and T&E
Manage Overall Global Customer Audit Process (people, process and data)
Monitors plant processes to assure export regulations are being met
Leads CoP Requirements Support by auditing plant
Internal Audits Department ILM Champion
Facilitates Quality Department Meeting
Function as a Plant Internal Calibrator for BIQ / Facilitates the GMS BIQ Basketweave
Serves as Single Point of Contact for Global Read Across and Safety Tethers
Manages Fast Response and timeliness of deliverables
Hosts BIQ Corporate Audits, GCA Corporate Monitoring Audits, Op Ex Reviews and GMAS
Supports torque/weld/process audits with Corporate Auditor
Supports external ISO Audits
Lead new quality initiatives as rolled out by headquarters (E-QFC, etc)