Quality Assurance Lead

Qualus Power Services-posted 3 months ago
Full-time • Senior
Austin, TX
1,001-5,000 employees
Professional, Scientific, and Technical Services
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Power your future with Qualus as a Quality Assurance Lead. The Quality Assurance Lead will work remotely and help with software application and cloud-hosted Software-as-a-Service (SaaS) applications that enable secure data exchange in the utility industry.

  • Lead and coordinate the testing of software produced by the project delivery team, ensuring quality standards are met for any changes deployed for our Utility clients.
  • Prepare test strategies and support project teams in the delivery of new change.
  • Be the advocate for QA best practices and lead initiatives such as automation.
  • Lead the QA effort for a highly visible and impacting project with multiple work streams.
  • Coordinate testing activities with multiple vendors, test estimation, delivery of test strategy, test plan, test status, results, risk, traceability, defect management, test coverage, etc.
  • Work multiple tasks at any one time while maintaining high quality standards.
  • Absorb complex technical and conceptual information, identifying key issues and details and presenting understandable alternatives to both technical and nontechnical individuals at all levels of the organization.
  • Conform and comply to all PMO and Test Practice documentation, policies, and best practices.
  • Communicate with all Stakeholders to ensure project/program goals, targets, activities and schedules are understood.
  • Deliver and communicate daily and weekly Testing status reports for multiple projects including risk identification.
  • Manage the creation and on-going development of an automated testing framework for use on the products.
  • Recommend and lead initiatives to improve test processes and develop team members to improve efficiency.
  • Provide necessary definition, development and deployment of product quality assurance strategy, addressing all phases of product development.
  • Assure the viability, functionality and effectiveness of test tools.
  • Define and implement test strategy to ensure maximum test coverage.
  • Coordinate the use and maintenance of test environments for systems supporting the needs of all projects.
  • Perform test engineering tasks when needed including creating and executing test cases.
  • Provide Test Coverage reports to stakeholders for each software release.
  • Report detailed defect reports.
  • 10 years of work experience in the electric utility industry.
  • 10 years QA or equivalent work experience with at least 4 years QA Lead with experience with implementation projects.
  • Experience providing end-to-end quality assurance throughout the entire Software Development Life Cycle (waterfall and agile).
  • Hands on knowledge of all of the following quality assurance methods: unit, integration, regression, UAT, performance and automated testing.
  • Experience testing SaaS products.
  • Strong project management and organizational skills.
  • Strong verbal and written communication skills.
  • Ability to work independently.
  • Prior experience working within a TCOE or Organizational Test Practice.
  • Bachelor's degree in Computer Science, Information Systems, Systems Engineering, or experience in a systems development and/or QA role.
  • US citizen or permanent resident.
  • Five years of experience with cyber security industry related test development and new product development.
  • Experience performing QA functions that ensure that SaaS software supports the five trust services principles of SOC 2 compliance: Security, Availability, Processing Integrity, Confidentiality and Privacy.
  • Hands on experience with cloud testing tools such as BlazeMeter, OctoPerf.
  • Hands-on experience with HTTP/HTTPS protocol packet sniffers such as TcpDump or Network Monitor.
  • Hands-on experience with JIRA suite including JIRA Service Desk, and Confluence.
  • Hands-on experience working with Linux operating systems (Linux) and Linux performance tuning.
  • Hands-on experience with test/QA Automation tools such as Selenium.
  • Experience creating JMeter or LoadRunner performance scripts.
  • Experience with Continuous Integration and Delivery especially integrating automated tests into pipelines.
  • Experience with source configuration management and defect tracking systems (such as Bitbucket and Jira).
  • Experience writing and building scripts to create defect list/job execution.
  • Experience defining and building performance metrics for a SAAS platform application and specific modules.
  • Experience defining and building capacity and service level metrics for platform such response time, fail over time, and time to recover.
  • Experience defining and building effective dashboards on system defects.
  • Familiar with micro-services architecture.
  • Familiar with SQL and NoSQL databases.
  • Strong knowledge of server logfiles, and tools such as Splunk/Sumo Logic/AWS.
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short and Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • EAP
  • Parental Leave
  • Paid time off
  • Holidays
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