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This position is responsible to ensure the generation and completion of robust investigation reports (i.e Nonconformance and Root Cause investigations for Corrective and Preventative Actions (CAPA)). Functional responsibilities include support and execution of root cause analysis and the determination of appropriate corrective/preventative actions as a result of investigation findings. This includes, but is not limited to, providing quality, compliance, and technical feedback/review/approval regarding quality and manufacturing investigations. The incumbent will also support the trending associated with quality and manufacturing investigations, Key Performance Indicators (KPIs) and / or other Quality Metrics, support regulatory and customer audits and interact with the customer to resolve concerns regarding quality and manufacturing investigations. This position will interact with other operating and staff groups within the North American organization including, but not limited to Corporate Quality, Operations, Purchasing, R&D, Site Quality, Quality Engineering and Sales/Marketing.