Quality Assurance Engineering Intern

Land Vehicles Americas • Elkhart, IN

23d • Onsite

About The Position

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Dometic Land Vehicles Americas is a trusted provider of high-end products for recreational vehicles, commercial passenger vehicles and overlanding vehicles in North America, Latin America, and the Caribbean. We are on a journey of continuous growth – now looking for our next star – a passionate Quality Assurance Engineering Intern within our Segment Product Quality capability. This position reports to Lead Segment Product Quality Manager and will work in Dometic location Elkhart. At Dometic, we don’t just offer internships, we provide opportunities to make a real impact, grow professionally, and discover your full potential. As a Segment Quality Engineer in the Segment Product Quality team, you will be involved in meaning work and hands on experiences such as... Quality Data Analysis and Improvements Sales RMA Data analysis to evaluate Good Will, Concealed Damage, Shipment Damage etc. filed returns to address, improve and take corrective actions as needed. Amazon Returns Data Analysis to understand the reasons of escalating warranty cost and area of improvements. Product Label Standardization for existing Products & Implementation Per Dometic Product Label Standard and Retail Customer Specific requirements, all Dometic products must meet the requirements. Project Measurable: Report Top 3 Sales RMA drivers by cost and claim reasons identified during Sales RMA and Amazon Return analysis to Segment quality and PD engineering for resolution. Complete the implementation of Product label Standardization- CWI Product List

Responsibilities

• Investigate and evaluate all the existing products that are being sold to verify if they meet product label requirements.
• Work with CWI Dometic Product list, Engage Engineering team, SQE team and the supplier to implement the new requirements of product labels.
• Complete Vendor approval process (PPAP) for this change
• Monitor Amazon Return Portal Daily ,Weekly and report to Segment Quality.
• Evaluate and Analyze Sales RMA Returns and Amazon returns including final disposition of claim.
• Interact with quality group as required.
• Tests and inspects finished products returned.
• Compiles and documents data.
• Assist Engineering Dept with special requests; testing and/or repairing items to regain functionality.
• Perform other tasks as assigned by supervisor.
• Provide input and assistance in warranty analysis activities performed by Segment Quality-Engineering team.
• May enter data into computer systems for analysis and updating of database.

Benefits

• The Dometic Internship Program is a professional learning experience that offers meaningful, practical work related to a student’s field of study or career interest.
• Our program gives students the opportunity to collaborate with team members, have a meaningful project that allows you to have impact, career exploration and development, learn new skills, and get to know other interns.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed