Quality Assurance Engineer
About The Position
The Identity & Access Management team is responsible for building and maintaining scalable and reliable platforms for managing identities and administering access to corporate resources. The team of software developers and systems engineers leverage a combination of vendor solutions and custom software to provide a seamless user experience. The ideal candidate is a smart, passionate technologist who is excited to work with other teams from a wide range of fields to solve complicated user access and provisioning problems, implement & develop innovative solutions and be excited to learn new things. The candidate should drive continuous process improvement, be open to new challenges, extremely good at multi-tasking, innovative, creative, self-directed, and a great team player.
Requirements
- 3+ years of practical experience
- Strong understanding and knowledge of quality assurance processes and methodologies
- Knowledge of using technologies for detecting and tracking software defects
- Comfortable with different platforms such as websites, mobile apps, and backend APIs
- Self-motivated in the pursuit of new skills and an understanding of software design and quality engineering
- Strong experience with test automation frameworks (e.g., Playwright, BrowserStack, k6, etc.)
- Knowledge of programming languages, especially Go
- Basic understanding of relational databases
Nice To Haves
- Experience with observability platforms (e.g., OpenTelemetry, Prometheus, Splunk, etc.) is a plus.
- Understanding of REST and GraphQL APIs and the ability to use tools such as Postman to perform data verification and set up test data
- Interest with IAM concepts like SSO, account management, etc. is preferred
- Team-oriented, possessing strong interpersonal communication skills
- Comfortable working well in a fast-paced team-oriented environment
- Self-motivated with the ability to work independently with minimal supervision.
Responsibilities
- Create and execute manual testing to ensure production readiness and create automated UI and integration tests.
- Foster an environment where automated integration, load tests, performance testing, and UI tests are comprehensive to ensure the quality of a large-scale system.
- Perform exploratory testing, cross-browser, and boundary testing of new and existing features.
- Contribute to continuous improvement processes and mindsets.
- Exhibit a passion for technology and continuous learning.
- Partner and develop relationships with the broader QA resources across the IT organization.
- Leverage monitoring and observability platforms to help track critical performance and uptime objectives.
- Determine appropriate metrics that enable the team to understand and continuously improve their processes, techniques, and technologies from a quality perspective.
- Assist with root-cause analysis of defects when they occur.
- Troubleshoot and debug issues within the software as appropriate
- Provide high-availability support for applications and platforms ensuring uptime
Benefits
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
