Quality Assurance Engineer

LotusWorksMalta, NY

About The Position

LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Centre sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach. The Quality Assurance Engineer plays a critical role in ensuring high-quality execution across the full lifecycle of a high-volume manufacturing facility—from design and construction through qualification and full production. This position partners with cross-functional teams to develop and implement proactive quality processes that drive “right-first-time” outcomes, minimize rework, and prevent delays or revenue loss. This role requires a results-driven professional with strong project management experience, a continuous improvement mindset, and the ability to lead through ambiguity while delivering measurable outcomes.

Requirements

  • Minimum of 5+ years of experience in quality assurance and project management, with demonstrated success in implementing process improvements and driving change
  • Strong project management and change management capabilities
  • Excellent communication and interpersonal skills, including active listening
  • Strong problem-solving and critical thinking abilities
  • Ability to collaborate effectively across diverse teams and functions
  • Highly motivated with a positive, results-oriented attitude
  • Bachelor’s Degree in Engineering (required)

Nice To Haves

  • Lean methodologies (5S, Value Stream Mapping, Continuous Improvement, Lean Six Sigma)
  • Project Management Professional (PMP) certification preferred

Responsibilities

  • Partner with cross-functional teams across design, construction, qualification, and production phases to ensure quality objectives are met throughout the project lifecycle.
  • Develop and enhance quality assurance processes focused on prevention and early detection of issues.
  • Lead stakeholders through structured continuous improvement initiatives to drive fact-based decision-making and achieve right-first-time quality.
  • Facilitate resolution of quality issues, identify improvement opportunities, and coordinate corrective actions across all project functions.
  • Drive and implement measurable quality improvements to prevent defects during design, construction, and qualification phases.
  • Collect, analyze, and report on quality-related data, including process metrics and KPIs, to identify trends and track improvement initiatives.
  • Lead and support root cause analysis efforts using methodologies such as 5 Whys and Fishbone diagrams.
  • Ensure alignment of quality standards and processes across all stakeholders and project teams.
  • Any other duties or responsibilities that may be assigned to you in your role.

Benefits

  • Medical, Dental and Vision Insurance
  • Life, Short-Term, Long-Term Disability Insurance
  • Training and Education Assistance
  • 401k Retirement Plan
  • Extra Annual Leave with Years of Service
  • Maternity/Paternity Leave
  • Recognition Rewards
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