Quality Assurance Engineer

1-800 Contacts•Draper, UT

27d•Hybrid

About The Position

SeekWell is the parent company of 1-800 Contacts, Luna and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We're owned by KKR – one of the world's largest and most successful private equity investment companies. We've built an excellent company and changed an industry by putting the customer first, always. The best is yet to come! Why you want this job You’ll play a hands-on role in ensuring quality for the 1-800 Contacts core website — the storefront where millions of customers purchase their contacts. This site is our flagship product and directly impacts the customer experience, revenue, and brand trust. You’ll test new features, ensure the storefront works flawlessly across devices, and help us deliver a seamless shopping experience. You’ll be part of a collaborative, cross-functional team where your work has a direct, visible impact on the business and our customers.

Requirements

3+ years of professional QA engineering experience in a software/tech environment
Experience with UI and REST API manual and automated testing (Cypress and Playwright)
Ability to independently write and maintain automated test cases
Familiarity with programming languages (Python or JavaScript) for test automation
Experience testing across browsers and devices
Strong collaboration skills in an Agile environment
Ability to analyze logs and data for debugging and validation

Nice To Haves

Experience with CI/CD pipelines and adding automated quality gates
Proficiency with SQL for complex data validation
Familiarity with Application Insights or other monitoring tools
Exposure to accessibility testing (WCAG, screen readers, ARIA validation)
Experience in performance or security testing
Experience mentoring junior QEs or contributing to a quality community

Responsibilities

Design and execute test strategies and plans for medium-to-large features
Perform manual testing for new functionality while growing automation coverage
Build and maintain UI and API automated tests (Playwright and Cypress)
Validate quality using logs, SQL queries, and monitoring tools (e.g., Application Insights, Splunk)
Test web flows across multiple browsers, devices, and responsive layouts
Collaborate with developers on testability, CI/CD quality gates, and defect prevention
Mentor and provide feedback to junior QEs, sharing best practices and reusable assets
Promote continuous improvement in team testing practices
Contribute to observability by setting up alerts, dashboards, and production validation checks
Ensure accessibility standards (WCAG) and performance baselines are considered in testing