Quality Assurance Engineer, Manufacturing

Xometry•Lexington, KY

81d•Hybrid

About The Position

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are hiring Quality Engineers to support our rapid customer growth. Do you thrive on working on the edge? Do you want to transform an industry? This job is for you if your true strength is the ability to prioritize and communicate effectively to get you through even the most demanding of situations. As a Quality Assurance Engineer, you will be part of a fast-moving team of engineering professionals who solve quality assurance problems for customized parts. The QA Engineer is responsible for assisting the Senior Director in developing the quality system following corporate policies, goals and objectives and the requirements of AS9100. Process and Quality Assurance: Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA’s Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management Analyze non-conformance trends to evaluate effectiveness of corrective actions Problem solve and follow up on troubled orders to improve supplier quality. Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case Participate in QA and RMA Meetings (Live Reviews) Oversee internal production of products from a quality perspective Monitor and review quality metrics for publication Assist with onsite Customer Audits Support Quality Management System requirements Aid Quality Control Lab as necessary Teamwork, Collaboration and Safety: Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership Participate and provide input on initiatives to simplify and automate complex processes Perform all work in compliance with Xometry's quality and safety systems, policies and procedures Work with internal customers to implement quality measures Support all Continuous Improvement activities

Requirements

Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
5+ years of experience in engineering, quality role, or equivalent
5+ years of experience in supplier-facing role or equivalent
Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
Capable of performing root cause analysis and identifying solutions to complex problems
A self-starter who can drive actions to completion
Strong organizational skills and the ability to work in a dynamic environment
Able to multitask, meet deadlines and support all supplier quality field activities
Experience with DFMEA/PFMEA and DFM/DFQ
Strong manufacturing knowledge
Able to read and interpret CAD Models & Drawings
Strong time management/project management capabilities
Understanding of Six Sigma methodologies
Knowledge of Process Certification/Process Robustness
Superior analytic and articulation skills

Nice To Haves

Six Sigma Black Belt Certification
ASQ Certification
Educated in statistics / BIG Data
Use of GD&T quality lab equipment
Familiar with Zendesk, Asana, SolidWorks, Tableau

Responsibilities

Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success
Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA’s
Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records
Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management
Analyze non-conformance trends to evaluate effectiveness of corrective actions
Problem solve and follow up on troubled orders to improve supplier quality.
Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
Participate in QA and RMA Meetings (Live Reviews)
Oversee internal production of products from a quality perspective
Monitor and review quality metrics for publication
Assist with onsite Customer Audits
Support Quality Management System requirements
Aid Quality Control Lab as necessary
Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction
Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
Participate and provide input on initiatives to simplify and automate complex processes
Perform all work in compliance with Xometry's quality and safety systems, policies and procedures
Work with internal customers to implement quality measures
Support all Continuous Improvement activities