Quality Assurance Engineer Manager

Leidos • Bedford, MA

1d • Onsite

About The Position

Cloud One Next (C1N) provides secure, scalable cloud landing zones for Mission System Owners (MSOs) across the Department of Defense (DoD), supporting both cloud-native operations and migration from on-premises environments. C1N delivers standardized services across multiple Defense Information Systems Agency (DISA)-approved Cloud Service Providers (CSPs) for Impact Levels (IL) 2, 4, 5, and 6, along with consistent guardrails, tools, and Day-2 operational support for Department of the Air Force (DAF) cloud infrastructure. The C1N effort is structured across three primary service areas: Architecture & Common Shared Services (ACSS), Migration, and Resale, enabling enterprise-scale cloud adoption, security, and operational efficiency. Position Overview The Quality Assurance Engineer Manager (M1) will support the Architecture & Common Shared Services (ACSS) program under Cloud One Next (C1N). This role is responsible for leading the Quality Engineering function, ensuring all performance standards, contract deliverables, and operational activities align with the Performance Work Statement (PWS), Leidos Engineering Edge NextGen (EENG), and applicable industry standards. The position provides both execution oversight and strategic quality leadership, driving compliance, performance governance, and continuous improvement across the ACSS portfolio. This role ensures all performance standards, contract deliverables, and activities conform to the Performance Work Statement (PWS), Leidos Engineering Edge NextGen (EENG) methodologies, industry best practices, and the C1N/ACSS Quality Control Plan (QCP). The position also drives process and performance improvements across the program. Location: Primarily on customer site at Hanscom AFB, Bedford, MA, with approximately 25% travel to other customer locations.

Requirements

• Bachelor’s degree in a related discipline with 8+ years of experience, or Master’s degree with 6+ years (additional experience may substitute for a degree).
• Active Secret clearance (or ability to obtain an Interim Secret) and U.S. Citizenship required.
• Experience with SharePoint and Microsoft Office (Word, Excel, PowerPoint).
• Strong customer engagement, oral/written communication, and documentation skills.
• Ability to multi-task in a fast-paced, dynamic environment.
• Lean Six Sigma Green Belt certification.
• Demonstrated experience in:
• Quality Management Systems (QMS) – ISO 9001, CMMI, or equivalent
• Internal/external audit execution and CAPA management
• SLA/KPI performance monitoring and trend analysis
• Process improvement and compliance governance
• Customer-facing roles (PMO or Government interaction)
• DoD/Federal IT or cloud programs
• Important Note: This is a Quality Engineering role focused on QMS, audit, compliance, and SLA/KPI performance monitoring — not software testing, automation engineering, or test-focused QA.

Nice To Haves

• Familiarity with DoD and Government IT/security policies and requirements.
• Experience with ISO 9001:2015 and CMMI-DEV standards.
• Current industry certifications (e.g., ISO 9001, ISO 20000, ITIL).
• Lean Six Sigma Black Belt certification.
• Experience developing strategic quality approaches for test witnessing and requirements verification.
• C1NACSS

Responsibilities

• Lead and manage the Quality Engineering & Compliance (QEC) function, including oversight of assigned QA personnel, workload prioritization, and performance management.
• Establish, implement, and sustain a scalable Quality Management System (QMS) aligned to cloud-based, DevSecOps-driven service delivery.
• Drive program-level quality governance, ensuring alignment to PWS requirements, SLAs, KPIs, and customer expectations.
• Provide data-driven insights and quality performance analysis to Program Managers and Government stakeholders to support decision-making and risk mitigation.
• Monitor SLA and KPI performance across the program, identify systemic risks and performance gaps, and lead corrective actions to improve delivery outcomes.
• Oversee data management and KPI governance, ensuring data accuracy, integrity, and consistency across reporting mechanisms.
• Develop and execute a risk-based Internal Audit Program, ensuring compliance with PWS, EENG processes, ISO 9001:2015, CMMI, and other applicable frameworks.
• Direct the management of audit findings, including CARs and OFIs, ensuring timely closure, effectiveness validation, and prevention of recurrence.
• Partner with Engineering, DevSecOps, Cybersecurity, and Operations teams to embed quality controls within automated pipelines and cloud service delivery workflows.
• Drive continuous improvement initiatives across the program, leveraging data trends, lessons learned, and performance insights to improve compliance posture, operational efficiency, and service delivery.
• Influence program strategy through quality analytics, governance, and risk visibility, ensuring alignment with mission priorities.
• Provide mentorship, coaching, and professional development to QA staff, building a high-performing quality organization.
• Support and scale quality governance across multiple mission areas, including Space Force and Air Force IT efforts, ensuring consistency, standardization, and enterprise-level quality alignment.

Benefits

• Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers.
• Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.
• More details are available here.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees