Quality Assurance Engineer I

Herbalife•Winston-Salem, NC

1d•Onsite

About The Position

THE ROLE: The Quality Assurance Engineer I will be part of the Quality group and will work onsite at our state of art Innovation and Manufacturing facility in Winston-Salem, NC. This is a high visibility role that interacts with Operations to create great working relationships between the two groups. Will be responsible for performing root cause analyses and leading CAPAs for Material Reviews, Product Complaints, and Non-conforming products. Should be proficient in data driven decision making for quality defects and developing quality related projects for drive down those defects. HOW YOU WOULD CONTRIBUTE: • Maintain a solid understanding of regulatory and Herbalife guideline requirements.• Resolves day-to-day floor concerns and raises to management as appropriate.• Supplies and presents quality metrics and defines projects based on data.• Report on Key Performance Indicators and collate data for monitoring targets.• Gather data on performance metrics to facilitate the review of program/ product effectiveness, efficacy, and actions for alignment to quality.• Assign CAPAs to impacted departments. Follow-up on CAPA completion by assisting in implementingcorrective or preventative actions (CAPA) to ensure product quality and CAPA Effectiveness• Root Cause Analysis (RCA) and Failure Mode Effect Analysis (FMEA) as a routine.• Review and approve investigations for issues found CAPAs to optimally minimize or eliminate those defects.• Complete preliminary review for Material Review Reports (MRR).• Review and approve Rework Protocols for packaging operations.• Lead/Facilitate Quality Events such as Root Causes Analyses or Kaizen Events.• Support other departments with the completion of RCA and CAPA completion.• Other duties as assigned. WHAT’S SPECIAL ABOUT THE TEAM: Are you ready to be part of an outstanding Quality team? We are seeking a highly skilled and motivated Quality Assurance Engineer I to join our dynamic group. The team is a self-directed and highly motivated group that requires minimal guidance and maintains a high level of efficiency. They are results driven and proud of the work they accomplish to prevent quality defects yet humble that they tend to stay away from the spotlight. The Team has over 50 years of combined Herbalife knowledge.

Requirements

Well-developed knowledge of assessment tools and reporting
Strong Microsoft Office Suite skills including strong Microsoft Excel skills including data analysis (statistics, pivot tables, etc.)
Ability to organize data from multiple sources, extracting key information and documenting investigation detail.
Excellent written and communication skills with the ability to facilitate and lead group discussions.Strong investigative skills
Knowledge of Good Manufacturing Practices, Food and Drug Administration (FDA) regulations (FDA 21 CFR – Part 111/117) and documentation procedures.
Consistent track record to be self-motivated as well as to work collaboratively in a team-based environment is required.
Understands the importance of group thought, information sharing, collaboration and appropriate challenges to status quo
Desire to be involved stay positive and make a difference
Must demonstrate initiative and a willingness to learn.
3-5 years' experience in a quality/regulatory environment, + 3 years' experience in Quality related field
Knowledge of basic GMP and QA/QC in the food, nutraceutical or pharmaceutical industry
Bachelor's degree in Life Science, Engineering, or Physical Science
In lieu of a degree, 7+ years of applicable experience will be considered

Nice To Haves

ASQ Quality Engineer Certification
Six Sigma Yellow and Green Belt
BS or MS Degree in Quality Engineering
Process Control Qualified Individual (PCQI)
Better Process Control School (Acidified Foods)

Responsibilities

Maintain a solid understanding of regulatory and Herbalife guideline requirements.
Resolves day-to-day floor concerns and raises to management as appropriate.
Supplies and presents quality metrics and defines projects based on data.
Report on Key Performance Indicators and collate data for monitoring targets.
Gather data on performance metrics to facilitate the review of program/ product effectiveness, efficacy, and actions for alignment to quality.
Assign CAPAs to impacted departments. Follow-up on CAPA completion by assisting in implementingcorrective or preventative actions (CAPA) to ensure product quality and CAPA Effectiveness
Root Cause Analysis (RCA) and Failure Mode Effect Analysis (FMEA) as a routine.
Review and approve investigations for issues found CAPAs to optimally minimize or eliminate those defects.
Complete preliminary review for Material Review Reports (MRR).
Review and approve Rework Protocols for packaging operations.
Lead/Facilitate Quality Events such as Root Causes Analyses or Kaizen Events.
Support other departments with the completion of RCA and CAPA completion.
Other duties as assigned.

Benefits

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.

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