Quality Assurance Director

PROPULSION CONTROLS ENGINEERING LLCSan Diego, CA
2d

About The Position

The Quality Assurance Director oversees the quality assurance departments across various companies within the holding company. This role is pivotal in ensuring that all quality management activities are in compliance with ISO 9001 quality management standards and certifications. The Quality Assurance Director is instrumental in spearheading quality initiatives, fostering continuous improvement, and upholding the highest standards of quality across all managed service organizations.

Requirements

  • Education: Bachelor's degree in Quality Management, Engineering, or a related field (Master's degree preferred).
  • Experience: Minimum of 10 years of experience in quality assurance management, preferably within a managed service organization or holding company structure.
  • Certification: ISO:9001 Lead Auditor certification or equivalent is highly desirable.
  • Knowledge: In-depth knowledge of ISO:9001 quality management standards and requirements.
  • Strong analytical, problem-solving, and decision-making skills. Excellent communication, leadership, and interpersonal skills.
  • Technical proficiency: Proficient in using quality management software and tools.
  • Attention to detail: Highly organized and detail-oriented with a strong commitment to quality.
  • This position may require access to U.S. government or military sites. As such, candidates must be eligible to obtain base access clearance, which includes passing a background check and presenting valid government-issued identification. Per federal requirements, acceptable ID must be REAL ID-compliant or an approved form of federal identification, such as a valid U.S. passport.

Nice To Haves

  • Master's degree preferred
  • ISO:9001 Lead Auditor certification or equivalent is highly desirable.

Responsibilities

  • Develop and implement quality assurance strategies: Create and oversee the execution of comprehensive quality assurance strategies, policies, and procedures that adhere to ISO:9001 standards.
  • Maintain ISO:9001 certifications: Ensure all managed service organizations adhere to ISO:9001 requirements and maintain their certifications by conducting regular audits and implementing corrective actions as needed.
  • Quality management system (QMS) oversight: Oversee the development, implementation, and maintenance of the QMS to ensure it meets the needs of all stakeholders and complies with ISO:9001 standards.
  • Continuous improvement initiatives: Promote a culture of continuous improvement by identifying areas for enhancement and implementing initiatives to drive quality improvements across all organizations.
  • Performance metrics and reporting: Develop relevant quality performance metrics, track progress, and report on quality performance to senior management and other key stakeholders.
  • Training and development: Design and deliver quality assurance training programs to ensure all employees understand and adhere to quality standards and best practices.
  • Stakeholder collaboration: Work closely with other departments, including operations, procurement, and customer service, to ensure quality objectives are met and customer satisfaction is achieved.
  • Regulatory compliance: Stay current with industry regulations and ensure all quality assurance activities and processes comply with relevant laws and standards.
  • Leadership and team management: Lead, mentor, and develop the quality assurance team, fostering a collaborative and high-performance work environment.
  • Other duties as assigned, requested or needed.
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