Quality Assurance Department Manager, Lakeland Dairy

Publix Super Markets • Lakeland, FL

13h

About The Position

The Quality Assurance Department Manager manages the quality and food safety of products manufactured at the Lakeland Dairy. This includes overseeing the food safety and quality systems at the facility, ensuring requirements to maintain compliance with Pasteurized Milk Ordinance (PMO), conducting oversight inspection throughout operations, and supervising a team of lab technicians. Responsibilities include: implementing and managing the Safe Quality Foods (SQF) certification program in alignment to the Global Food Safety Initiative (GFSI) directing and developing food safety and quality management programs including Paturtized Milk Ordinance (PMO) Preventive Controls for Human Foods (PCHF) Hazard Analysis and Critical Control Point (HACCP) Standard Sanitation Operating Procedures (SSOPs) Good Manufacturing Practices (GMPs) Integrated Pest Management Internal Quality Auditing programs Environmental Monitoring and Allergen Control programs developing and training Quality Assurance (QA) inspectors, laboratory technicians, sanitation associates and facility associates as pertaining to food safety and quality acting as the facility’s primary advocate during interactions with regulatory agencies, certification bodies and for conducting facility internal audits, this includes participating in announced and unannounced regulatory audits by FDA, Florida Department of Agriculture and Consumer Services or other regulatory bodies including one to five days of facility walkthroughs, records review, process evaluations and reporting results to facility and corporate management preparing for annual certification audits (SQF, kosher, etc.) including annual review of policy manuals including food safety plans, multiple days of on-site facility audit, records review, process evaluation and reporting results to facility and corporate management providing support to the Sr. Manager of Food Safety for Manufacturing and Distribution for special projects, Objective Advocate reporting and compliance activities related primarily to food safety and product quality and communicating with customers, CQA, Retail Business Units (RBUs) and Risk Management concerning complaints or questions about Publix manufactured products.

Requirements

• Bachelor’s degree in Microbiology, Food Safety or Food Science related course of study or equivalent experience
• Three years of experience in a Manufacturing environment or equivalent experience
• Two years of leadership experience or equivalent experience
• HACCP Basic Training
• Ability to obtain SQF Certified Practitioner within the first year
• Ability to obtain FDA approved Preventive Controls Qualified Individual status within the first year
• Knowledge or Federal and State Regulatory requirements specific to food safety and related areas (PMO, State Food Codes, Weights and Measures, Code of Federal Regulations) and the principles behind these requirements affecting retail, manufacturing, warehousing and distribution
• Knowledge of a retail supermarket, manufacturing, warehousing, distribution processes and programs impacting food safety
• Knowledge of the interactions between Federal (FDA, CDC) and state agencies
• Knowledge of food manufacturing practices
• Knowledge of food microbiology and chemistry
• Knowledge of traceability in foods
• critical thinking skills
• Interpersonal skills
• Ability to demonstrate initiative
• Ability to demonstrate vision
• Leadership and managerial skills
• Ability to remain calm during crisis situations
• Ability to multi-task and handle more than one priority at a time
• Communication skills in both written and verbal format
• Knowledge of basic microbiology
• Basic computer skills using Microsoft Office Suite and SharePoint
• Ability to travel, including overnight stays and travel by air
• Willingness to work a variable schedule including nights, holidays and weekends to meet the needs of our support customers.

Nice To Haves

• Master’s degree in Microbiology, Food Safety or Food Science related course of study or equivalent experience
• Three years of Publix Manufacturing management experience
• SQF Certified Practitioner
• Certified Professional Food Manager
• Advanced HACCP Training
• SQF Certified Consultant

Responsibilities

• implementing and managing the Safe Quality Foods (SQF) certification program in alignment to the Global Food Safety Initiative (GFSI)
• directing and developing food safety and quality management programs including Paturtized Milk Ordinance (PMO) Preventive Controls for Human Foods (PCHF) Hazard Analysis and Critical Control Point (HACCP) Standard Sanitation Operating Procedures (SSOPs) Good Manufacturing Practices (GMPs) Integrated Pest Management Internal Quality Auditing programs Environmental Monitoring and Allergen Control programs
• developing and training Quality Assurance (QA) inspectors, laboratory technicians, sanitation associates and facility associates as pertaining to food safety and quality
• acting as the facility’s primary advocate during interactions with regulatory agencies, certification bodies and for conducting facility internal audits, this includes participating in announced and unannounced regulatory audits by FDA, Florida Department of Agriculture and Consumer Services or other regulatory bodies including one to five days of facility walkthroughs, records review, process evaluations and reporting results to facility and corporate management
• preparing for annual certification audits (SQF, kosher, etc.) including annual review of policy manuals including food safety plans, multiple days of on-site facility audit, records review, process evaluation and reporting results to facility and corporate management
• providing support to the Sr. Manager of Food Safety for Manufacturing and Distribution for special projects, Objective Advocate reporting and compliance activities related primarily to food safety and product quality and communicating with customers, CQA, Retail Business Units (RBUs) and Risk Management concerning complaints or questions about Publix manufactured products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level