Quality Assurance Claim Analysis Associate

Hyundai Motor Company • GA

105d

About The Position

HMGMA is the abbreviation of Hyundai Motor Group Metaplant America. It is Hyundai Motor Group's first dedicated EV mass-production plant and is an innovative plant with cutting-edge production technology applied.

Requirements

• Bachelor’s degree in Engineering or related field.
• Minimum of 2 years of experience in quality assurance within the automotive industry.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Knowledge of automotive industry quality standards and regulations.
• Proficient in MS office and other relevant software.
• Domestic / International travel may be required.

Nice To Haves

• 1 – 5 years job related experience preferred

Responsibilities

• Review and analyze warranty, IQS, and other customer feedback to determine priorities for improvement.
• Update customer feedback database with improvement activities and status.
• Communicate with cross-functional departments to ensure understanding of customer issues & improvements.
• Visit suppliers and/or dealers, when required, to investigate and determine countermeasure effectiveness.
• Coordinate and conduct internal campaign for quality flow-outs to customers and issue report.
• Investigate and inform responsible departments of external quality concerns. Work with departments to identify root cause, implement containment and develop countermeasures in a timely manner.
• Checks the field’s TSB and creates its own TSB once the field campaign is determined.
• Issue reports and presentations regularly to inform customers on progress and results.
• Support and coordinate plant-wide and department-wide quality planning, conferences, and events for external customers.
• Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
• Meet all other requirements as assigned.

Benefits

• Competitive Medical / Vision / Dental insurance
• Paid holidays
• Paid time off
• Competitive 401k plan

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree