Assists QI/QA Director to meet all Health Resource Service Administration (HRSA), clinical requirements for the FQHC LAL. Acts as the coordinator within Community Care to identify appropriate patients and opportunities regarding scheduling, documentation and plans of care to support health management. Collaborates with patients/families/legal representatives, at multiple Community Care sites, to facilitate clinical guideline adherence and coordinates services specifically related to the patient's health care needs. Serves as a vital participant for tracking or follow up activities related to projects implemented from Federal or State grant awards for FQHCLAL Job Duties: Collaborates with Providers and the entire health care team to enhance clinical guideline adherence and promote best practice. Evaluates the need to secure Referrals by utilizing the current processes of notifying patients of the elapsed referral and potentially assist with scheduling. Notifies patients of the elapsed, ordered diagnostic and laboratory studies by utilizing the current process of notification. Directs, plans, and imple ments improvement plans for specific chronic disease management and quality focus. Performs regularon-site visits to review/evaluate outcomesfor these programs according to Standards of Care. Identifies problems and proposes strategies for quality improvement. Analyzes, plans, implements, and evaluates documentation in the EMR, assuring that documentation meets chronic disease management and quality metrics/guidelines . Performs other duties as required or assigned, for operational reasons of which the employee is qualified to perform. Assists leadership in the design, implementation, and evaluation of care coordination programs to support the overall goals and strategic business strategies. Maintains patient confidentiality and protects Protected Health Information (PHI), with all activities r elated to this position. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees