Quality Assurance Automation Analyst

Southern Company • Atlanta, GA

15h • Hybrid

About The Position

The Technology Organization’s Customer Engagement portfolio is seeking a Quality Assurance Analyst to support customer-facing web applications, internal tools, and APIs/middleware, including platforms such as the Property Manager Portal.
This role is embedded within agile scrum teams and is responsible for ensuring high-quality software delivery through a combination of manual testing, test automation, and proactive quality practices. Successful candidates bring strong analytical skills, attention to detail, and a collaborative mindset, with the ability to influence quality outcomes through early engagement and clear communication.
This is a hybrid position with an expectation of working onsite (Atlanta or Birmingham) four days per week, with one remote day.

Requirements

• Bachelor’s degree preferred, with emphasis in Computer Science, MIS, Engineering, or a related technology field
• 2+ years of experience testing web applications and APIs
• Experience with structured software testing methodologies
• Experience with automated regression testing and application quality management tools
• Experience writing or reviewing SQL queries for data validation
• Experience working in Agile/Scrum environments, SAFe experience is a plus
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Proactive quality mindset — identifies gaps and risks early
• Meticulous attention to detail and documentation
• Ability to manage multiple priorities and meet deadlines
• Comfortable working independently while collaborating closely with cross-functional teams
• Understanding of the Software Development Life Cycle (SDLC) and Agile processes
• Occasional night or weekend work may be required during releases
• Occasional travel may be required

Nice To Haves

• Experience working with Oracle Utilities Customer to Meter (C2M) is a plus
• Tricentis Tosca experience
• Tricentis Tosca certifications (AS1 and AS2) preferred

Responsibilities

• Perform as an embedded QA member within a SAFe Agile framework, contributing to sprint planning, backlog refinement, PI objectives, and team-level quality outcomes
• Design, execute, and document manual test cases for customer-facing web applications, internal tools, and APIs/middleware
• Develop, maintain, and execute automated tests as part of an established automation framework
• Partner with Product Owners and Developers during backlog grooming and refinement to clarify requirements and define acceptance criteria
• Perform regression testing, release validation, and UAT support for production deployments
• Log, track, troubleshoot, and clearly document defects with sufficient detail to support efficient resolution
• Validate data integrity and mine test data using SQL queries as part of functional and integration testing
• Maintain testing artifacts and evidence to support traceability and quality validation
• Communicate testing progress, risks, and quality concerns clearly and proactively
• Contribute to continuous improvement of testing practices, tools, and processes

Benefits

• Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being.
• This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s).
• A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf.
• Additional and specific details about total compensation and benefits will also be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level