Quality Assurance Auditor

PHI HealthPhoenix, AZ
9dOnsite

About The Position

Join Our Life-Saving Team! Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe. With PHI Health you’ll collaborate with the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way. Who We Are: PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period. Position Overview: Quality Assurance (QA) Auditors work within the Maintenance Department to conduct audits to ensure maintenance has been conducted and documented in a compliant manner. The position requires a comprehensive understanding of the General Maintenance Manual (GMM) and applicable Federal Aviation Regulations (FAR) to ensure accurate observations during the audit process. QA Auditors are responsible for developing, revising, and conducting maintenance related audits within their assigned region. The auditor must gain and maintain a professional and productive relationship with their fellow mechanics and provide constructive solutions for corrective actions to audit findings. QA Auditors will also participate in and support safety initiatives, safe work practices and future Safety Management System (SMS) compliance. Job Summary: Develops, revises, and conducts Maintenance Department audits. Evaluates internal compliance and effectiveness of established policies, practices, and procedures. Plan, schedule and conducts audits within the Maintenance Department to ensure compliance with published technical documents and both volumes of the GMM. Generate comprehensive detailed reports identifying deficiencies to provide data for the use of corrective actions. Assist maintenance in performing effective root cause analysis to determine the most appropriate comprehensive corrective actions. Comply with vendor audits as required to verify quality standards by review of quality assurance surveys and performing on-site audits. Audit in-process maintenance discrepancy resolutions for compliance with FAA regulations and established company policies. Perform physical inspection of in-process and completed aircraft maintenance and repair work for airworthiness, compliance with FAA regulations, and conformity to manufacturers' documentation. Position requires a comprehensive understanding of the General Maintenance Manual system and associated Regulatory requirements (FAR's) to ensure accurate observations during the audit process. Other duties as assigned.

Requirements

  • High school diploma
  • Airframe Powerplant Certificate
  • 5 years' experience with PHI as a mechanic
  • 10 years industry experience on like aircraft.
  • Basic computer skills.
  • Ability to communicate both verbally and in written format.
  • Phone communication must be effective and clear.
  • Must be able to pass pre-placement physical exam including functional capacity exam (strength and flexibility assessment, lift 100 pounds)
  • This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.

Responsibilities

  • Develops, revises, and conducts Maintenance Department audits.
  • Evaluates internal compliance and effectiveness of established policies, practices, and procedures.
  • Plan, schedule and conducts audits within the Maintenance Department to ensure compliance with published technical documents and both volumes of the GMM.
  • Generate comprehensive detailed reports identifying deficiencies to provide data for the use of corrective actions.
  • Assist maintenance in performing effective root cause analysis to determine the most appropriate comprehensive corrective actions.
  • Comply with vendor audits as required to verify quality standards by review of quality assurance surveys and performing on-site audits.
  • Audit in-process maintenance discrepancy resolutions for compliance with FAA regulations and established company policies.
  • Perform physical inspection of in-process and completed aircraft maintenance and repair work for airworthiness, compliance with FAA regulations, and conformity to manufacturers' documentation.
  • Other duties as assigned.
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