About The Position

The Quality Assurance Assistant is responsible for ensuring accurate centralized data capture and performing product inspection and audits of quality control programs. This role includes conducting shipping distribution inspections, sampling, and testing operations, as well as assessing draft and final label copy in accordance with labeling regulations. The assistant aims to minimize downtime by reducing production rework and recalls.

Requirements

  • High school diploma or equivalent required
  • Generally prefer 3-6 years of experience
  • Proficient in MS Office
  • Effective written and oral communication skills
  • Good interpersonal skills

Responsibilities

  • Advise operators on escalation procedures
  • Document inbound and trailer defects (photos, initial report, enter data into Damage Reduction Database, emails to appropriate distribution lists)
  • Report and follow-up on all inbound and trailer defects (return, rework, accessorial)
  • Distribute WPPS and procedure updates
  • Shift training on Quality, rework projects, standard updates & procedure updates
  • Assist in managing rework projects
  • Act as Safety Liaison - incident reporting, follow-up, investigations
  • Perform quality checks
  • Release product when required
  • Perform root cause analysis and action plans for QIs
  • Act as a contact for Pest Control in lieu of Quality Manager
  • Conduct Shift Audits
  • Monitor operators for compliance with standard
  • Maintain a clean and safe work environment
  • Follow all SOP and safety guidelines
  • Maintain a high level of quality in work performed
  • Perform other duties as assigned

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Support Activities for Transportation

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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