Quality Assurance and Training Coordinator (DDS)

Salvation Army USA • Saint Albans, NY

110d

About The Position

The position involves overseeing the quality assurance program and incident management within the DDS network. The individual will be responsible for chairing the Incident Review Committee, conducting audits and inspections, and ensuring compliance with various policies and laws. Additionally, the role includes developing training programs for staff and maintaining effective incident management practices.

Requirements

• Bachelor's Degree or more than 5 years of experience in management, leadership, or Human Resources management.
• At least 5 years of experience of proven staff supervision.
• Demonstrates a high level of respect and consideration for the residents being served.
• Excellent organizational, time management & interpersonal skills.
• Good people skills and experience working in customer service.
• Has respect and consideration for the resident being served.
• Certified investigator.
• Valid Driver's license preferred.
• SCIP-R and First Aid/CPR Certified.
• On-call 24hrs.

Responsibilities

• Attend meetings/training given by OPWDD.
• Chairing and Coordinating the Incident Review Committee.
• Devise a quality assurance program and audit procedure for the DDS network.
• Devise and/or create a uniform standard for forms and procedures across the DDS network.
• Devise and implement a routine and scheduled training program for all employees within the DDS network in CPR, First Aid, SCIP-R and any other training deemed necessary by OPWDD.
• Devise and conduct a New Employee Training Class for all New DDS Staff.
• Conduct scheduled audits of each ICF, IRA and Family Care home in the DDS network to assure compliance with TSA, NYS and NYC policies, directives and laws.
• Conduct unscheduled inspections of each ICF and IRA and Family Care homes in the DDS network to assure compliance with TSA, NYS and NYC policies, directives and laws.
• Filing all incidents into the WSIR System.
• Ensures that the facility maintains an effective incident management program that results in continuous decrease in incidence of unusual incidents including injuries sustained by persons served and confirmed allegations of abuse, neglect or exploitation.
• Ensures that all Incident Reports are filed as required by the funder and The Salvation Army and corrective actions are taken.

What This Job Offers

• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees