QUALITY ASSURANCE AND QUALITY CONTROL (QA/QC) MANAGER

PETERSON COMPANIES • Chantilly, VA

39d

About The Position

Peterson Companies As one of the region’s largest privately-owned real estate developers, Peterson Companies has been consistently delivering some of the area’s most exciting destinations for more than 50 years. With a portfolio that includes National Harbor, Downtown Silver Spring, Fair Lakes, and Fairfax Corner, we continually strive to enhance the local community. We develop vibrant properties, and entire neighborhoods, that bring people together. Who You Are Seeking an energetic, personable, dependable individual to join a dynamic team responsible for the management and operations of a large Government campus in Chantilly, Virginia. The QA/QC Manager is an active team member responsible for maintaining high standards by ensuring that all operational activities and services meet or exceed customer expectations. Job duties include conducting routine inspections, managing contractors, developing and implementing improvement processes, communicating regularly with the team and customer, and assisting the team with project management duties. Must be comfortable working in a fast-paced environment.

Requirements

• Bachelor’s or Associate’s degree (preferred).
• Minimum 10 years’ experience in facilities management, property management, construction or related field.
• Must be detailed oriented, organized, and possess strong communication skills.
• Proficient with Microsoft Office Suite and Adobe Acrobat.
• Must possess a Top-Secret security clearance.

Responsibilities

• Establish and implement a quality assurance and quality control program to ensure all projects, management services and operational activities are completed at a high level of performance.
• Conduct comprehensive building and site inspections. Note deficiencies and any abnormalities. Work with the program management team to implement solutions.
• Become familiar with projects, contracted services and their scopes of work to verify quality of maintenance and construction by contractors. Contracted services include, but are not limited to janitorial, landscape, irrigation, trash removal, and snow removal.
• Assist with tracking and preparation of contract deliverables to ensure compliance.
• Manage or assist with management of contracts, services, and projects as assigned.
• Develop and maintain relationships with building staff, contractors, and customers.
• Handle customer complaints efficiently to maintain customer satisfaction.
• Assume other responsibilities and duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 101-250 employees