Quality Assurance Analyst II (Hybrid)

American Medical AssociationChicago, IL
4dHybrid

About The Position

Quality Assurance Analyst II (Hybrid) Chicago, IL The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago for a Quality Assurance Analyst II on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office. As a Quality Assurance Analyst II, you will be responsible for executing quality assurance activities throughout the software development lifecycle. This role focuses on designing and executing test plans, validating functional requirements, identifying defects, and collaborating with internal teams to support successful deployment of reliable software. This role ensures software meets defined technical specifications and business requirements through established QA processes and testing practices.

Requirements

  • Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required
  • 3+ years of experience in quality assurance, with recent hands-on QA practice
  • Demonstrated experience testing Life and Disability insurance applications or systems
  • Demonstrated ability to multi-task and effectively manage multiple, concurrent projects to succed in a results driven environment
  • Polished interpersonal skills, including relationship building skills
  • Strong verbal and written communication skills to effectively communicate with all levels of management and staff
  • Demonstrated experience in transactional testing scenarios
  • Must be very detailed oriented and very sensitive to deadlines
  • Strong problem-solving skills
  • Ability to work independently or in a team setting equally effectively
  • Ability to work effectively in a fast-paced environment with competing priorities and delivery timelines

Responsibilities

  • Test Planning and Test Case Development
  • Define testing scope by developing comprehensive test plans
  • Ensure project timelines for testing are adhered to
  • Create detailed, reusable test cases and scripts
  • Ensure test cases cover all functional, performance and security scenarios
  • Test Execution, Validation, Regression Testing and Defect Management
  • Executes manual and automated testing to ensure all functional requirements are successfully processed
  • Re-test existing features after new code is added to ensure no new defects were introduced
  • Identify, document, and track software bugs. Collaborate with development team to resolve issues
  • Release Readiness and Collaboration
  • Conduct smoke testing to validate release readiness
  • Provide testing results, risk assessments, and recommendations to stakeholders to support release decisions
  • Participate in Agile ceremonies, such as sprint planning and code reviews
  • Provide feedback on testability and potential risks early in the cycle
  • May include other responsibilities as assigned
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