Quality Associate

Four Hands•Austin, TX

3h•Onsite

About The Position

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. We’re on the lookout for a Quality Associate to ensure every product meets Four Hands' high standards before it reaches our customers. In this role, you’ll be performing detailed inspections and collaborating with team members to quickly resolve any product issues. This is a great opportunity to directly support Four Hands’ commitment to excellence, craftsmanship, and customer satisfaction.

Requirements

1+ year of experience in warehouse/distribution center operations
High school diploma or GED required
Basic computer skills, including familiarity with warehouse management systems, Microsoft Excel, PowerPoint, and Outlook
Physical ability to lift up to 50 lbs independently and maneuver items up to 225 lbs with assistance
Willingness to work overtime as needed
Steel-toed boots or shoes are required during work hours

Responsibilities

Conduct thorough product inspections, document findings, and capture photos using our warehouse management systems on computers and tablets
Identify and report product issues, such as splits, cracks, dents, finish flaws, color inconsistencies, material defects, and packaging problems
Utilize barcode scanners for accurate inventory management
Operate a variety of tools daily, including hand tools, power tools, touch-up materials, and packaging materials
Operate hand trucks, pallet jacks, and, if trained, forklifts or pickers to move products
Unpack, rework, and repack products to their original condition as needed
Accurately identify items on all paperwork, including customer orders, labels, manifests, packing lists, stock receipts, and bills of lading
Assist with unloading and loading containers or trailers as required
Other duties as assigned, in accordance with training and qualifications
Uphold the Core Values and be a valuable member of the Four Hands Team
Be open and honest
Reach for excellence
Act with responsibility
Value the whole person
Enjoy the journey