Quality Area Manager

Ford•Sterling Heights, MI

20h

About The Position

Member of the Plant Operating Committee and keep OCM informed of status on Quality issues. Develop and Mentor plant personnel on the QOS, coach and train on the appropriate use of standard Quality Tools Champion and Deliver the plant Policy Deployment Process for Quality. Manage quality processes and coordinate on-going review / update of the measurement systems and mandatory process requirements based on customer feedback (GQRS / Warranty). Champion the daily, weekly, monthly, quarterly Quality cadence for the plant (Daily Quality Reviews, PRT Report Outs, PQR's, PDQR, AQM and SAR reviews) Manage department direct and indirect manning Develop and maintain an effective Quality communication process to support VRT's management and sister plant(s) Assure Government Regulations, Safety, and Inspection Audits and critical function system reviews are conducted and reported to prevent campaigns. Champion the Incoming Quality activity, and the QR2 System utilization. Support VRT's with supplier quality concerns and IQ support for weekly meeting Push known supplier quality issue upstream to next model planner to prevent recurrence of known customer concerns Assure process to monitor quality level of supplier parts Coordinate real time supplier quality concern feedback to production departments Coordinate supplier quality requirements for sorts, containments, etc. Coordinate IQ concerns found in V.O. and Plant FCPA audits Coordinate and co-chair monthly incoming Quality Meetings Oversee the layout of parts as required for production personnel, resident engineers and VRT members Provide IQ support to contain suspect component concerns until certified stock arrives Coordinate all processing of defective materials with plant MP&L organization Work with plant personnel to initiate appropriate containment and corrective action while supplier does the same Oversee the review of supplier 8D's and the acceptance or rejection based on content Develop and maintain the supplier sign-in reporting system Publish Incoming Quality data Provide feedback, to appropriate departments, concerns identified by dealers and customers related to supplier quality Provide weekly update on delinquent suppliers to Purchasing, STA, and plant management Manage the reimbursement of plant expenses due to supplier quality concerns Plant lead for Quality in all New Model Launch activities (Milestone and Scorecard Reviews, Whiteboard, FCPA and all Control Plan activities) Manage stability of the base QOS during periods of launch and change. Established and active employee resource groups

Requirements

Bachelors Degree
5+ years of quality experience including leadership responsibilities.
5+ years of experience in high-volume, complex, manufacturing environments
Experienced Quality professional, with proven record of delivering Quality metrics on significant launch/new programs.
Excellent leadership skills with demonstrated ability to resolve diverse problems
Strong problem solver who can lead effectively under pressure and crisis manage when necessary
Knowledge of external customer warranty system and related tools
A Bachelor degree in Engineering or a related technical field.
Previous experience as a Team Manager/Superintendent or in a similar frontline leadership role within the automotive industry.
Proven experience working collaboratively in a unionized environment (e.g., UAW).
Strong analytical skills and proficiency with computer systems and manufacturing software.
Formal training or certification in lean manufacturing principles (e.g., Six Sigma, TPS, WCM).

Nice To Haves

Black Belt Six Sigma certification.

Responsibilities

Member of the Plant Operating Committee and keep OCM informed of status on Quality issues
Develop and Mentor plant personnel on the QOS, coach and train on the appropriate use of standard Quality Tools
Champion and Deliver the plant Policy Deployment Process for Quality
Manage quality processes and coordinate on-going review / update of the measurement systems and mandatory process requirements based on customer feedback (GQRS / Warranty)
Champion the daily, weekly, monthly, quarterly Quality cadence for the plant (Daily Quality Reviews, PRT Report Outs, PQR's, PDQR, AQM and SAR reviews)
Manage department direct and indirect manning
Develop and maintain an effective Quality communication process to support VRT's management and sister plant(s)
Assure Government Regulations, Safety, and Inspection Audits and critical function system reviews are conducted and reported to prevent campaigns
Champion the Incoming Quality activity, and the QR2 System utilization
Support VRT's with supplier quality concerns and IQ support for weekly meeting
Push known supplier quality issue upstream to next model planner to prevent recurrence of known customer concerns
Assure process to monitor quality level of supplier parts
Coordinate real time supplier quality concern feedback to production departments
Coordinate supplier quality requirements for sorts, containments, etc.
Coordinate IQ concerns found in V.O. and Plant FCPA audits
Coordinate and co-chair monthly incoming Quality Meetings
Oversee the layout of parts as required for production personnel, resident engineers and VRT members
Provide IQ support to contain suspect component concerns until certified stock arrives
Coordinate all processing of defective materials with plant MP&L organization
Work with plant personnel to initiate appropriate containment and corrective action while supplier does the same
Oversee the review of supplier 8D's and the acceptance or rejection based on content
Develop and maintain the supplier sign-in reporting system
Publish Incoming Quality data
Provide feedback, to appropriate departments, concerns identified by dealers and customers related to supplier quality
Provide weekly update on delinquent suppliers to Purchasing, STA, and plant management
Manage the reimbursement of plant expenses due to supplier quality concerns
Plant lead for Quality in all New Model Launch activities (Milestone and Scorecard Reviews, Whiteboard, FCPA and all Control Plan activities)
Manage stability of the base QOS during periods of launch and change
Established and active employee resource groups