Quality And Reliability Associate Engineer

Carel Usa Llc•Manheim, PA

About The Position

The Quality and Reliability Associate Engineer support product quality, reliability, and safety throughout the product lifecycle by developing and applying quality control processes, analyzing performance data, and collaborating cross-functionally to drive continuous improvement. The position focuses on enhancing inspection methods, mitigating risk, preventing failures and quality escapes, and ensuring regulatory compliance to protect product integrity, customer satisfaction, and the company’s reputation.

Requirements

Education–Must have a minimum of a 2-year associate degree in electrical, Industrial, Mechanical, Electro-Mechanical Engineering, or a related field, or an equivalent combination of education and relevant experience.
Experience–2+years’ experience in a manufacturing environment with experience in electronics assembly, testing, and fabrication.Hands-on experience with Quality Management Systems (QMS) and testing methodologies. In-depth understanding of technical documentation.Experience in HVAC, electronics, controls, or industrial manufacturing environments is a plus.
Language and Communication Skills -Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures. Talking to others to convey information effectively. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Statistical Analysis –Proficient in techniques and tools to analyze data and drive continuous improvement
Reasoning Ability-Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Organizational Support-Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
Strategic Thinking-Develops strategies to achieve organizational goals; Understands organization's strengths and weaknesses.
Quality Control Analysis -Conducting tests and inspections of products, services, or processes to evaluate quality or performance
Critical Thinking -Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Independence -The abilitytoworkindependently,make decisions and lead with influence.
Analytical Thinking -Job requires analyzing information and using logic to address work-related issues and problems
Problem Solving-Identifying problems and reviewing related information to develop and evaluate options and implement solutions for complex quality issues.
Computer Knowledge-Proficiency in MS Office (Excel, Teams, Power Pointand Word). Knowledge of Minitab, Adobe, and Oracle is preferred.
Teamwork and Collaboration- Working as part of a team and the ability to demonstrate interpersonal skills along with excellent verbal and written communication. Steady, collaborative personality.
Attention to Detail-Ability to read and interpret technical documents, author technical reports and work with precision and accuracy daily for prolonged periods of time.
Proficient in interpreting and applying technical documentation effectively.
Demonstrated ability to identify issues, propose solutions, and oversee implementation.
Skilled in project management, with the ability to handle multiple projects concurrently and meet deadlines consistently.
Basic understanding of quality and reliability engineering principles.
Familiarity with quality tools such as FMEA, SPC, control plans, and root cause analysis.
Knowledge of manufacturing processes, testing methods, and inspection techniques.
Experience with data analysis using Excel or similar tools.

Nice To Haves

Experience in HVAC, electronics, controls, or industrial manufacturing environments is a plus.
Knowledge of Minitab, Adobe, and Oracle is preferred.
Exposure to ISO 9001 quality systems preferred.
ISO 9001 2015 Lead Auditor
Six Sigma Yellow or Green Belt
ASQ Certified Quality Engineer (CQE) – in progress or interest preferred
Reliability engineering coursework or any other Quality Assurance certifications.

Responsibilities

Monitor and evaluate product performance and reliability; investigate failures and develop corrective action plans.
Design experiments to assess critical-to-quality characteristics and improve durability.
Develop reliability requirements, acceleration models, and tools to identify potential issues.
Investigate non conforming materials,identify root causes, and implement corrective and preventive actions.
Lead continuous improvement projects to enhance efficiency, reduce waste, and improve product quality.
Analyze customer feedback, industry trends, and production data to identify improvement opportunities.
Assist in FMEA development and control plan creation as well as statistical analysis to implement effective process controls and impactful process improvements.
Manage and lead multiple projects working to deadlines effectively. Interpret electrical schematics and drawings; utilize inspection tools as needed.
Perform routine and specialized visual, dimensional, and functional inspections on incoming materials, in-process components, and finished products using precision instruments (e.g., calipers, torque meters, multimeters).
Develop detailed inspection plans for new and existing products, focusing on critical-to-quality characteristics.
Accurately document inspection and test results for traceability and compliance.Prepare detailed reports on nonconformities, RMA data, process capability and failure rates; communicate findings to relevant teams and suppliers for corrective actions.
Create reports, spreadsheets, graphs, and presentations to effectively communicate data analysis results and statistical process control.
Review supplier processes and quality systems; conduct audits and ensure proper containment and certification of components.
Collaborate with Manufacturing, Engineering, Research and Development, and Global Supply Chain teams to align processes with quality requirements and GMP(Good Manufacturing Practices).
Collaborate with customer support teams to address customer complaints, investigate quality-related issues, and implement corrective actions.
Stay up to date with industry trends, regulations, and best practices in quality engineering, and recommend appropriate improvements to enhance the quality management system.
Ensure products and processes meet ISO 9001 standards, customer specifications, and regulatory requirements.
Support internal audits and conduct process audits to verify organizational adherence to quality procedures and safety standards.
Analyze and visualize data using Microsoft Excel (charts, graphs, PivotTables) to support decision-making.
Manage cases and claims in Salesforce, process warranty orders and inventory movements in Oracle ERP. Access bills of materials for parts identification and product support.
Train and coach operations staff on quality standards, inspection procedures, and reliability best practices to foster a culture of quality.
Any other similar or associated duties are necessary to accomplish job objectives, or as assigned by the immediate supervisor.