Quality and Data Intern

Health Care District of Palm Beach County•West Palm Beach, FL

About The Position

We are seeking a motivated intern to support quality improvement, marketing, and outreach projects in our various healthcare settings. This role is ideal for students interested in healthcare administration, marketing, or public health, offering hands-on experience with real-world impact. Under the supervision of the AVP Corporate Quality & Regulatory or delegated quality staff, the Quality Intern assists the quality team with projects and tasks. The Health Care District of Palm Beach County is an independent special taxing district that has served as a healthcare safety net for more than 36 years to fill in gaps in access to healthcare services. This unique healthcare system covers the entire county and provides a wide range of services such as nine community health centers (Federally Qualified Health Centers) which serve everyone regardless of ability to pay; school health teams in 172 public schools; a lifesaving Trauma Hawk aeromedical helicopter program; a rural, public teaching hospital, Lakeside Medical Center; an award-winning skilled nursing center; a ground ambulance program for Health Care District patients needing a higher level of care and the county’s Trauma Agency, which ensures quality outcomes within the county’s trauma system and leads initiatives to prevent traumatic injury.

Responsibilities

Assist with quality improvement initiatives by evaluating clinic operations and gathering data to improve patient care and health center efficiency.
Support marketing and outreach efforts to increase patient volume, including planning and developing promotional materials and collaborating with the marketing team.
Support the behavioral health quality improvement and program initiatives
Ensure quality measures have supporting documentation.
Assists with auditing assigned workflows and processes.
Prepare reports and presentations on project outcomes and outreach activities for leadership review.
Collaborate with staff across departments to implement and monitor new initiatives.
Assist in collecting and organizing program data.
Conduct basic data analysis to identify trends and gaps in service delivery.
Ensure data is handled in compliance with privacy and HIPAA regulations.
Assist in preparing visual presentations and written reports for internal stakeholders.
Conduct research on best practices and emerging trends in healthcare quality
Provide administrative support to the quality department staff
Additional duties as assigned