Quality and Continuous Improvement Engineer

sg360°•Wheeling, IL

23h

About The Position

sg360° partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We leave no stone unturned in our efforts to drive smarter targeting, stronger messaging and improved ROI. Everything we do - audience analytics, strategic planning, creative development, production and distribution - we do in the pursuit of performance. When you join us, you gain access to a comprehensive benefits package, including paid time off, holiday pay, health, dental, and vision insurance, life insurance, an education assistance program, short- and long-term disability, wellness resources, identity theft protection, and a 401k with employer match. Be part of a legacy of excellence and growth with sg360°! We are seeking a Quality / Continuous Improvement (CI) Engineer who is responsible for monitoring, analyzing, and improving the quality, efficiency, and performance of SG360°’s operational processes and products. This role focuses on developing and implementing quality standards, quality control systems, and continuous improvement initiatives to ensure consistent compliance with internal standards, customer requirements, and regulatory expectations. The Quality / CI Engineer partners closely with operations managers, supervisors, and cross-functional teams to drive corrective actions, process optimization, and a culture of continuous improvement.

Requirements

2+ years of experience in Quality Engineering or Quality Assurance.
Strong analytical, troubleshooting, and problem-solving skills.
Strong communication and project management skills.
Proficient in Microsoft Office Suite, with advanced Excel and PowerPoint skills; experience using Power BI for reporting, analytics and data visualization preferred.

Nice To Haves

ASQ certification preferred.
Lean, ISO, CI, TPS, TPM, or Six Sigma accreditation preferred.
Bachelor’s degree in Quality, Industrial, Mechanical Engineering or related field preferred.

Responsibilities

Develop, implement, and maintain quality standards and quality control systems.
Monitor and analyze quality performance metrics to identify trends, risks, and improvement opportunities.
Inspect and test materials, equipment, processes, and finished products to ensure compliance with quality specifications.
Collaborate with operations managers and supervisors to implement process controls and continuous improvement initiatives.
Ensure workflows, processes, and products comply with safety, regulatory, and EHS requirements.
Investigate product, process, and production issues and identify root causes.
Develop and implement corrective and preventive actions.
Review and interpret codes, specifications, and manufacturing processes.
Implement process improvements to maximize productivity and quality.
Provide coaching on Lean and Continuous Improvement methodologies, including Six Sigma.
Support new product and process implementation into production.
Manage quality and CI projects to improve operational performance.
Promote a culture of continuous improvement.
Perform data-driven problem solving using statistical analysis.
Support EHS, QA, and manufacturing initiatives.
Support tool and fixture development ensuring EHS and quality compliance.