Quality and Compliance - Join Our Talent Community!

myPlace Health • Los Angeles, CA

41d

About The Position

Our Quality and Compliance team is at the heart of how we deliver safe, reliable, and compassionate care. Joining this group means you’ll help ensure that every process, policy, and practice supports our mission to give older adults the dignified, person-centered care they deserve. In this department, you’ll partner closely with clinical, operations, and leadership teams to turn regulations and best practices into real-world solutions that improve the participant experience. From auditing and training to problem-solving and process design, your work will help us prevent issues before they arise, respond thoughtfully when they do, and continuously raise the bar on quality. If you enjoy connecting the dots, digging into details, and translating complex requirements into clear, actionable guidance, this is a place where your strengths will shine. You’ll be part of a supportive, collaborative team that values curiosity, integrity, and a learning mindset—so that together, we can make care safer, smoother, and more equitable for every participant we serve. At myPlace Health, every interaction is an opportunity to bring compassion, dignity, and purpose to the lives of those we serve.

Responsibilities

• Champion Quality Standards – Help monitor performance, track key quality indicators, and support efforts that keep care safe, consistent, and person-centered.
• Support Audits and Reviews – Assist with internal audits, chart reviews, and other monitoring activities to ensure we’re meeting regulatory and organizational requirements.
• Turn Findings into Action – Partner with clinical, operations, and leadership teams to understand root causes, close gaps, and help design practical improvement plans.
• Educate and Empower Team Members – Support the development and delivery of trainings, tools, and resources so team members understand policies, procedures, and best practices.
• Respond to Concerns Thoughtfully – Help review and follow up on incidents, complaints, and feedback in a timely, respectful way, supporting fair and thorough resolution.
• Keep Documentation Organized and Accurate – Maintain logs, reports, and tracking dashboards that clearly tell the story of our quality and compliance efforts.
• Improve Policies and Processes – Contribute to updating and refining policies, workflows, and checklists so they are clear, practical, and aligned with current standards.
• Promote a Culture of Safety and Integrity – Model transparency, integrity, and a learning mindset, encouraging open communication and continuous improvement across the organization.

Benefits

• A Workplace Recognized for Excellence: We are proud to be Certified as a Best Place to Work in 2025, reflecting our commitment to a supportive, inclusive, and rewarding work environment where every team member is valued and empowered to make a difference.
• Competitive Incentive Plan: Performance-based incentive plan that is beyond the industry standard
• Growth and feedback opportunities: Enjoy two performance reviews each year (if applicable), designed to support your professional development and celebrate your contributions to our team's success!
• Preparing you for retirement:401k with Employer match
• Medical Plans to fit your needs: Your choice of 6 medical plans, with premium coverage of up to 80% for employees and 75% for all dependents
• Ancillary benefits to meet your other needs: Dental and vision plans to meet your needs of you and your dependents; health savings account, flexible spending accounts, short- and long-term disability coverages, as well as basic life insurance. myPlace is also proud to offer accident, hospital indemnity, and critical illness benefits for our team.
• Generous time off: PTO starting at 20 days per year; plus 12 paid holidays per year, and 2 floating holidays per year
• Professional Development top of mind: Generous CME/CEU budget and time off, and professional development opportunities
• Making your home office comfortable: A one-time stipend towards setting up your home office, if applicable.
• Family friendly environment: Family friendly policies, including paid new parent leave and new child care stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees