We are seeking a Quality Analyst with a strong background in business and quality analysis, automation testing, and process improvement to support a high-impact project for a New York City agency. The ideal candidate will have at least 4 years of hands-on experience with leading QA tools and automation frameworks and a proven ability to collaborate across business and technical teams to deliver reliable, scalable software solutions. In this role, you will design, develop, and execute comprehensive test plans to ensure applications meet business requirements, regulatory mandates, and user experience goals. You'll work closely with stakeholders to ensure every release meets the highest standards of quality, performance, and accessibility.