Quality Analyst

Brighton Health Plan Solutions-posted 12 days ago
Full-time • Mid Level
Westbury, NY
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We are seeking a detail-oriented and proactive QA Analyst to support quality assurance efforts across Brighton Health Plan Solutions’ core portfolios—Claims, Provider, and Enrollment. In this role, you will contribute to both functional testing and automation activities, helping strengthen QA processes. You will play a key part in ensuring high-quality software delivery by validating business requirements, improving test practices, supporting limited automation initiatives, and collaborating closely with technical and business teams.

  • QA Strategy & Leadership Contribute to building a consistent QA approach across multiple portfolios (Claims, Provider, Enrollment), to improve test efficiency, traceability, and quality metrics.
  • Assist in establishing reusable processes, documentation standards, and quality checkpoints.
  • Promote early testing practices and support shift-left collaboration within Agile/Scrum teams.
  • Support leadership in maturing QA workflows and cross-team coordination Functional QA & Validation
  • Develop comprehensive test cases, acceptance criteria, and test data based on business and technical requirements.
  • Perform hands-on functional, integration, and regression testing across applications and data workflows.
  • Validate end-to-end business processes such as claims adjudication, provider data updates, enrollment transactions, pricing, and benefits logic.
  • Participate in defect triage, root-cause discussions, and timely defect escalation.
  • Test Automation Support Support existing automation efforts by maintaining or executing automated tests for data loads, data validations, volume testing etc.
  • Contribute to creating or enhancing small-scale scripts for repetitive regression or smoke testing where automation adds value.
  • Leverage tools such as Selenium, Unix Shell Scripting or similar to supplement manual test coverage.
  • Participate in agile test execution where applicable, in collaboration with developers.
  • Cross-Functional Collaboration Work closely with business analysts, developers, product owners, and external vendors to ensure quality is embedded in the development lifecycle.
  • Participate in team collaboration meetings, including planning, reviews, and retrospectives, as a QA voice and quality advocate.
  • Lead or participate in defect triage and resolution discussions, ensuring timely identification and escalation of issues.
  • Coordinate with external vendors or partners when validating integrated workflows or data exchanges.
  • Documentation & Reporting Maintain detailed QA documentation, including test plans, automation reports, traceability matrices, and defect logs.
  • Provide QA KPIs and automation metrics to leadership to demonstrate test coverage, execution success, and release readiness.
  • Ensure consistent reporting to support release planning and stakeholder communication.
  • Bachelor’s degree in Computer Science, Information Systems, Healthcare IT, or a related field.
  • 5+ years of experience in QA, with 1+ years in test automation in a healthcare payer environment.
  • Hands-on experience with automation tools such as Selenium, Postman, or similar.
  • Experience building test automation for Unix applications and backend databases (SQL Server).
  • Proficient in one or more scripting or programming languages (e.g., Java, Python, JavaScript).
  • Strong understanding of QA practices in fast-paced delivery environments.
  • Solid knowledge of EDI X12 transactions (834, 837, 835, 270/271), Claims, Enrollment, and Provider data workflows.
  • Proficient with SQL for backend testing and data validation.
  • Familiarity with test management tools such as JIRA or equivalent.
  • Excellent analytical, problem-solving, and communication skills.
  • Knowledge of version control systems like Git and test result reporting using BI Reporting, or similar.
  • Exposure to performance testing tools (e.g., JMeter) is a plus.
  • General Knowledge of HIPAA Confidentiality Laws
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