Quality Advisor RN, Day Shift, Quality Services

Adventist HealthCare • Rockville, MD

1d • Onsite

About The Position

Shady Grove Medical Center seeks to hire an experienced Quality Advisor RN for our Quality Services Dept who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. As a Quality Advisor RN you will: Provide one-on-one customer service and area-specific coaching to assigned departments regarding Tracer findings, compliance with regulatory requirements (e.g. TJC, CMS, Maryland Office of Healthcare Quality (OHCQ), Maryland Healthcare Commission (MHCC)) and education/ awareness of Sentinel Events/ alerts from TJC and CMS Facilitate focused quality and performance improvement efforts in accordance with AHC’s documented Performance Improvement System (DMAIC) for assigned departments, units and committees. Effectively lead projects and project teams to ensure timely, fiscally sound, quality improvement projects. Partner with assigned areas to support continuous accreditation readiness (e.g. Mock surveys, Inter-Cycle Monitoring, Survey, etc.) Conduct Tracers and mini Tracers to ensure compliance with Entity and AHC policy, TJC standards, and CMS/ DHMH regulations Monitor and assist in the preparation of status reports for assigned monthly project review (measure monitoring) Support assigned committees Support Peer Review efforts for nursing and LIPs by providing quality data and educating the nurse leadership and department chairs on quality data, accreditation and regulatory standards. Supports activities/tasks resulting from patient safety incidents/ findings Participate in RCA’s in assigned areas

Requirements

• RN required, Master’s Degree preferred
• Project management experience in the health care industry
• Strong knowledge of clinical operations
• Experience interacting with cross functional teams
• Proficient in Microsoft Office Suite
• RN license required
• Six Sigma Green Belt or higher-must be obtained if hired within 1 yr of hire
• Excellent communication, relationship building and interpersonal skills
• Excellent organizational and priority setting skills

Nice To Haves

• CPHQ preferred

Responsibilities

• Provide one-on-one customer service and area-specific coaching to assigned departments regarding Tracer findings, compliance with regulatory requirements (e.g. TJC, CMS, Maryland Office of Healthcare Quality (OHCQ), Maryland Healthcare Commission (MHCC)) and education/ awareness of Sentinel Events/ alerts from TJC and CMS
• Facilitate focused quality and performance improvement efforts in accordance with AHC’s documented Performance Improvement System (DMAIC) for assigned departments, units and committees.
• Effectively lead projects and project teams to ensure timely, fiscally sound, quality improvement projects.
• Partner with assigned areas to support continuous accreditation readiness (e.g. Mock surveys, Inter-Cycle Monitoring, Survey, etc.)
• Conduct Tracers and mini Tracers to ensure compliance with Entity and AHC policy, TJC standards, and CMS/ DHMH regulations
• Monitor and assist in the preparation of status reports for assigned monthly project review (measure monitoring)
• Support assigned committees
• Support Peer Review efforts for nursing and LIPs by providing quality data and educating the nurse leadership and department chairs on quality data, accreditation and regulatory standards.
• Supports activities/tasks resulting from patient safety incidents/ findings
• Participate in RCA’s in assigned areas

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees