Qualitative Impact Reporting Coordinator
About The Position
Are you interested in a pivotal support role that captures the human story and community impact of programs? Strategic Management Services Corporation (SMS) is seeking a Program Assistant/Coordinator (DOQ/E) - Qualitative Impact Reporting to provide essential administrative and field support for Network program teams. This role specializes in the collection and curation of qualitative content to demonstrate community impact. This assistant role ensures the human experience and narrative of programs are captured for external communication and evaluation purposes. You will be on the ground, collecting field content, organizing material for funder reports, and supporting community-facing programs. This position is vital for advancing BCZ CDC's mission and maximizing its mission impact. We are excited to welcome a new member to our team who shares our vision and is ready to jump in and make a difference. As Program Assistant/Coordinator, you will be responsible for a comprehensive range of program support functions, ensuring the qualitative impact of the Network's initiatives is captured and documented.
Requirements
- A High school diploma or equivalent is required.
- 1+ year experience in program support or community outreach is preferred.
- Basic computer and media literacy skills (managing photos, videos) are necessary.
- Requires strong verbal communication and interpersonal skills for conducting interviews and collecting testimonials.
- Basic administrative support, scheduling, and data entry skills are required.
Nice To Haves
- Interest in arts/culture and community engagement is a plus.
- BCZ University Internal Certification in Qualitative Reporting.
Responsibilities
- Collects field content, including pictures, videos, stories, testimonials, interviews, and success stories.
- Prepares and organizes collected material into impact statements and supporting documentation for funder reports.
- Provides administrative support for community-facing programs (e.g., cultural events, youth programs) and assists with community outreach.
- Performs basic administrative support, scheduling, data entry, and file management related to program participants and narrative reporting.
- Liaises with the Cultural Preservation Institute for the proper documentation and archiving of cultural content.
- Performing other operational duties as needed to support Network functions.
Benefits
- Health and Wellness: Medical (Kaiser Gold 80 HMO with buy-up options), Dental (MetLife Dental Plan), Vision (MetLife Vision Plan), Life Insurance (MetLife Basic Term Life / AD&D), Long-Term Disability (MetLife Long-Term Disability), and a Legal Plan (MetLife “MetLaw” Legal Plan).
- Retirement: CalSavers Program.
- Professional Development: Access to an Employee Assistance Program with 5 free sessions per incident and Thrive Coaching for professional and personal development.
- Work-Life Balance: Hybrid work options, paid lunches, events, and other perks, and a generous paid time off policy that includes BCZ Wellness Days (the 4th Friday of each month), 15 observed holidays per calendar year, 72 hours of paid sick leave, and 12 vacation days per calendar year.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
