Texas Health & Human Services Commission-posted 13 days ago
Full-time • Mid Level
Onsite • Harlingen, TX
1,001-5,000 employees
Administration of Human Resource Programs

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! The QIDP II is central to the overall responsiveness and effectiveness of an individual's active treatment program at an SSLC through oversight of the Individual Support Plan (ISP) process, which is centered on the individual's preferences, strengths, and needs, and includes the creation of the ISP. Responsible for coordination, monitoring, documentation, and follow-up on all programs, services, and plans for the individuals on their caseload. Leads and coordinates the interdisciplinary team (IDT). Monitors and provides oversight of the active treatment program of all individuals on the assigned caseload. Determines the need for program revision, identifies and resolves inconsistencies in training approaches, as well as assures timely follow-up for any IDT recommendations. Facilitates the acquisition of skills and adaptive behaviors and promotes competent interactions of staff with individuals in program implementation and behavior management. Complies with federal and state standards governing Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID), the requirements of the Settlement Agreement with the Department of Justice, and the SSLC's policies and procedures. Works with individuals who have complex needs and who may exhibit aggressive and/or self-injurious behaviors. Demonstrates strong organizational skills and the ability to balance competing priorities. Works a flexible schedule, at times, to ensure effective oversight and monitoring of programs, services, and supports. Demonstrates strong computer skills including the ability to work effectively within an electronic records system which includes both database and web-based tracking systems. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

  • Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.
  • Orchestrates and oversees the ISP process for all individuals on the assigned caseload. This includes the facilitation and documentation of IDT meetings throughout the year, which encompasses the ISP Preparation meeting, ISP Addendum meetings, and the Annual ISP. At some SSLCs, annual ISP meeting facilitation may be delegated to specific QIDPs.
  • Ensures that all individuals on the assigned caseload receive assessments and evaluations as identified by the IDT for a determination of their current level of functioning, preferences, strengths, needs, and recommendations.
  • Coordinates and facilitates the participation of the individual, and as appropriate, the individual's Legally Authorized Representative (LAR), with the appropriate paraprofessional staff and professional/clinical staff in the development and delivery of needed supports and services.
  • Ensures follow-up occurs for any recommendations for supports, services, equipment, or programs so that needed services and supplies are provided in a timely manner to meet the individuals' needs.
  • Routinely observes and interacts with the individuals across settings in program areas.
  • Collects and analyzes data on ISP implementation and effectiveness documenting information accordingly. Coordinates with the IDT when modifications are necessary due to progress, lack of progress, significant change in behavioral or health status, or for the continued or improved effectiveness of the treatment, service, or support.
  • Trains/coaches staff or coordinates training for staff in the implementation of services, supports, and teaching methodologies. Provides feedback to staff to promote competent interactions with individuals in program implementation and behavior management. Provides leadership, ad hoc training to all levels of staff on specific issues related to their assigned individuals, and serves as a role model to home, program, and professional staff.
  • Works in conjunction with behavioral health department staff to ensure individuals' behavioral needs are met and needed supports are integrated into the ISP.
  • Monitors and evaluates the implementation and documentation of ISP plans, programs, supports, and services monthly to assess and evaluate the success of the ISP for all individuals on the assigned caseload. Documents an analysis of this information in the QIDP monthly review document to provide an accurate review of the individual's programs and activities, including recommendations for any needed interventions or revisions, when needed.
  • Ensures that proper client protections are in place, responding to and addressing significant life events timely and taking immediate action when necessary to protect the individual. Ensures the Human Rights Committee (HRC) process is followed for all potentially restrictive practices. Serves as an advocate for the individual.
  • Works within an electronic records system to create and monitor documentation across disciplines. Completes all required documentation in compliance with ICF/IID standards, including meeting all required deadlines.
  • Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
  • Knowledge of the IDT process.
  • Knowledge of people-centered planning.
  • Knowledge of rehabilitation and skills acquisition programs for persons with intellectual disabilities, including program design and collecting and analyzing data.
  • Knowledge, or ability to develop knowledge, of discipline specific plans and processes such as Positive Behavior Support Plans (PBSP) and Physical Nutritional Management Plans (PNMPs).
  • Ability to coordinate programmatic and clinical services and supports.
  • Ability to prepare and maintain records.
  • Ability to communicate verbally and in writing in a clear and constructive manner.
  • Ability to assess and solve problems.
  • Ability to work independently and organize/prioritize work.
  • Ability to quickly adapt to change.
  • Ability to work harmoniously, assertively, and professionally with staff at all levels and with Legally Authorized Representatives (LARs).
  • Ability to physically perform direct care work as needed, including emergency procedures.
  • Skills in facilitating IDT meetings to ensure participation by all members and achieve desired outcomes.
  • Skill in using a personal computer to create documents and reports.
  • Skill in using electronic records systems or databases.
  • Bachelor's degree from an accredited college or university with a major in psychology, sociology, social work, special education, rehabilitation counseling, or a related human services field such as therapeutic studies (e.g., music, art, occupational, physical therapy), recreation, or a combination of equivalent subject matter. For a related human services field, the transcript must be reviewed for applicable coursework.
  • At least one (1) year experience working or volunteering directly with persons with intellectual disabilities or other developmental disabilities.
  • Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).
  • Males between the ages of 18 - 25 must be registered with the Selective Service.
  • All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
  • Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
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