QSR Lead Representative

Circle K•Fort Mill, SC

3d•Onsite

About The Position

The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements: RESTAURANT SHIFT LEAD JOB SUMMARY: This position directly supervises the operations of a shift in a restaurant. The Restaurant Shift Lead coordinates the work of team members assigned to the shift and maintains the Company and Brand operational standards ensuring all guests leave satisfied. RESTAURANT SHIFT LEAD EXPECTATIONS: Provides excellent guest service in a fast and friendly manner and coaches team members to do the same Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion. Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management. Ensures product quality, food safety, and operational standards are met Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as require Communicates any discrepancies to immediate supervisor Guarantees a safe environment for team members and guests by following all government laws and safety codes Completes reports on all incidents following our 5-minute rule policy Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

Requirements

Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity; keeps commitments
Contagious positive attitude
Ability to gain control during stressful situations
Exhibits a sense of urgency
Focuses on achieving results while having fun!
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead

Responsibilities

Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties.
Assigns shift duties to team members and follows up to ensure completion.
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations.
Coaches team members to follow guidelines for food preparation and production management.
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift.
Completes end of shift and end of day paperwork and counts as require
Communicates any discrepancies to immediate supervisor
Guarantees a safe environment for team members and guests by following all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win