About The Position

This position directly supervises the operations of a shift in a restaurant. The Restaurant Shift Lead coordinates the work of team members assigned to the shift and maintains the Company and Brand operational standards ensuring all guests leave satisfied.

Requirements

  • Excellent communication skills.
  • Motivates, coaches, and leads team members.
  • Acts with integrity; keeps commitments.
  • Contagious positive attitude.
  • Ability to gain control during stressful situations.
  • Exhibits a sense of urgency.
  • Focuses on achieving results while having fun!
  • Team player who can work well with others or independently.
  • Frequently bend, twist at waist, kneel, squat, stand, and walk.
  • Occasionally climb and descend ladders.
  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
  • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lbs. occasionally, including lifting from ground to overhead.

Responsibilities

  • Provides excellent guest service in a fast and friendly manner and coaches team members to do the same.
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties.
  • Assigns shift duties to team members and follows up to ensure completion.
  • Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations.
  • Coaches team members to follow guidelines for food preparation and production management.
  • Ensures product quality, food safety, and operational standards are met.
  • Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift.
  • Completes end of shift and end of day paperwork and counts as required.
  • Communicates any discrepancies to immediate supervisor.
  • Guarantees a safe environment for team members and guests by following all government laws and safety codes.
  • Completes reports on all incidents following our 5-minute rule policy.
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win.

Benefits

  • Unlimited tip pooling.
  • Medical, Dental, Vision, Term Life and AD&D plans.
  • Flexible spending and health savings accounts (FT).
  • Vacation paid time off.
  • Company holidays paid at time and a half.
  • Matching 401(k).
  • Tuition Reimbursement.
  • Stock Purchase Plan.
  • Employee Discount Program.
  • Discount Meal Benefit.
  • Wellness Plan.
  • Wait periods may apply.
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