QNXT Product Subject Matter Expert (SME)

Huron Consulting Services • Chicago, IL

10d • Remote

About The Position

At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace. Position Summary Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. We are seeking a highly experienced QNXT Product SME to provide strategic and hands-on expertise across the full QNXT platform and its sub-systems. This role partners closely with business and technology stakeholders and must be able to communicate effectively with all levels of management to assess the current-state environment, identify issues and risks, and recommend practical solutions and a path forward.

Requirements

• 20+ years of hands-on experience with the QNXT platform, demonstrating deep, end-to-end knowledge across the product and its sub-systems.
• Proven ability to communicate clearly and confidently with stakeholders and all levels of management, including delivering concise executive summaries and recommendations.
• Strong consulting background (internal consulting, client-facing consulting, or equivalent), with experience conducting thorough system assessments and presenting findings to diverse audiences.
• Demonstrated problem-solving expertise: ability to identify issues, perform structured research and root-cause analysis, and propose workable solutions.
• Experience eliciting requirements, documenting current/future state, and producing high-quality deliverables (assessment reports, roadmaps, decision logs, process documentation).
• Ability to work independently, manage ambiguity, and drive alignment across cross-functional groups.

Nice To Haves

• Experience supporting payer operations (e.g., claims, eligibility, provider, enrollment, billing) and the end-to-end impacts of configuration and integration decisions.
• Experience partnering with vendors and third-party integration teams; ability to review and challenge solution designs.
• Familiarity with formal delivery methods (Agile/Scrum, Waterfall, hybrid) and governance in complex enterprise environments.
• QNXT certifications (preferred)
• Bachelor’s degree in Healthcare Management or Information Systems (preferred)

Responsibilities

• Serve as the primary functional and technical Subject Matter Expert for the QNXT platform, including all major modules and sub-systems.
• Lead comprehensive system assessments (current-state review), including architecture, configuration, integrations, workflows, and operational processes; document findings, risks, and dependencies.
• Facilitate stakeholder interviews and working sessions; translate business needs into clear requirements, recommendations, and decision points.
• Identify issues, research root causes, and develop solution options with tradeoffs (cost, timeline, risk, operational impact); guide stakeholders toward decisions.
• Provide consulting leadership for QNXT-related initiatives such as upgrades, migrations, enhancements, process optimization, and production stabilization.
• Create and deliver executive-ready communications (readouts, slide content, status updates) tailored to audiences from frontline teams through senior leadership.
• Partner with delivery teams (product owners, analysts, developers, QA, operations, vendors) to ensure solutions align to platform best practices and organizational objectives.
• Support incident/problem management by triaging production issues, validating fixes, and recommending preventative controls.

Benefits

• medical, dental, and vision coverage to employees and dependents
• a 401(k) plan with a generous employer match
• an employee stock purchase plan
• a generous Paid Time Off policy
• paid parental leave and adoption assistance
• free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year

What This Job Offers

• Career Level: Mid Level