QMS Manager (Exol)

Symbotic

1d•$108,000 - $148,500

About The Position

The Quality Management System (QMS) Manager is responsible for designing, implementing, and maintaining a scalable, audit-ready quality management system across the network, ensuring compliance with food safety, regulatory, and certification requirements while supporting operational excellence and site launches.

Requirements

Bachelor’s degree in food science, Quality, Engineering, Supply Chain, or a related field
Minimum 8 years of experience in quality, food safety, or compliance roles within warehouse, logistics, or distribution environments
Hands-on experience implementing and maintaining food safety and quality systems such as SQF, GMP, QAI Organic, etc.
Direct experience supporting and leading external audits and inspections, including serving as a primary point of contact
Strong working knowledge of QMS fundamentals, including document control, internal audits, CAPA management, and certification readiness
Ability to work cross-functionally with Operations, Engineering, Safety, and Startup teams to embed quality requirements into daily operations
Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis
Ability to walk/stand for extended periods, climb stairs/ladders, and tolerate warehouse environmental conditions (temperature variations, noise, etc.)

Nice To Haves

Experience supporting multi-site or network-level quality programs (preferred)
Familiarity with ISO 9001 or ISO-aligned quality management systems (preferred)
Relevant certifications such as SQF Practitioner, PCQI, HACCP, or ISO Lead Auditor (preferred)

Responsibilities

Own and continuously improve the company’s Quality Management System (QMS) across all sites, ensuring consistent, scalable, and audit-ready processes
Lead food safety and quality compliance programs, including SQF, GMP, QAI Organic, and related regulatory and customer requirements
Serve as the primary point of contact for all quality and compliance matters, including regulatory inspections, customer audits, and third-party certification bodies
Plan, execute, and oversee internal audit programs, ensuring timely closure of findings through disciplined CAPA management
Drive certification readiness and successful outcomes for external audits, assessments, and renewals across the network
Develop, maintain, and control QMS documentation in alignment with regulatory and certification standards (e.g. SQF, ISO)
Establish and track quality performance metrics, creating dashboards and reporting that provide visibility to trends, risks, and improvement opportunities
Partner cross-functionally with Operations, Engineering, Safety, and Startup to embed quality requirements into processes, systems, and site launches
Identify quality risks proactively and lead corrective and preventive actions to reduce non-conformances and improve operational consistency