QMS Administrator

Old World Industries•Northbrook, IL

About The Position

Under the direction of the Quality Compliance Director, the QMS Administrator will manage the quality software within OWI and ensure its success. A key aspect will be keeping accurate format and completeness of policies, procedures, and technical documents. Managing our Quality Management System (QMS) and continuous improvement projects. A key aspect will be keeping leadership informed, maintaining a sense of urgency, data integrity, recommending improvements and holding accountability.

Requirements

Bachelor’s degree or equivalent experience required
Minimum of 3 years’ experience in software administrative work, data integrity and/or leadership
Strong communication skills required (both written and verbal)
Proven success leading and implementing operational/system improvements
Keen attention to detail and data accuracy
Proven success leading and implementing projects improvements.
Ability to work with all functional areas of the organization as well external suppliers.
Excellent verbal & written communication skills.
Strong Microsoft Office and data management skills required.
Effective problem solving, root-cause analysis with strong analytical skills.
Able to manage multiple projects and vary tasks simultaneously.
Able to build relationships and inspire others.

Nice To Haves

QMS experience a plus

Responsibilities

Managing all applications within our QMS
Responsible for the maintenance system
Primary system administrator and application configuration expert for OWI
Manage both Quality and EHS modules
Ensure that ELT, EHS, and Quality Dashboards are accurate
Works with Module experts in analyzing current business processes and provide improvement recommendations
Integrates QMS with other OWI applications and data-driven processes
Provide implementation and ongoing support for enterprise security applications
Responsible for proper formatting, version control, and training accountability on OWIs policies, procedures and formulations/technical documents.
Maintain accurate and diligent reporting through careful prioritization, completion, and KPI assessments
Become a subject matter expert within our QMS to be able to provide technical support and initiate upgrades.
Responsible for reviewing documents loaded for accuracy, adding/deleting users, ensuring documents flowing through, training initiated.
Ensure the backup, recovery and disaster/recovery of all servers, Software Tools and associated databases
Determines how to fulfill user requests
Completes the request processing and issues user access while maintaining proper controls
Responsible for routing software upgrades (with support of Intellects technical team/helpdesk) and through cross-functional facilitation, accountable for project completion (on time/in full)
Assist with the education and deployment of product changes and product launches across all functions
Responsible for creating work instructions related to QMS and Quality team.
Works with purchasing to ensure supplier management is working smoothly in QMS
Owning responsibilities within our ISO 9001 system. Will be responsible master document list, training records, etc. All functions will be controlled within our QMS system.
Works to develop and support KPI goals and tracking
Ability to Work cross functionally in teams
Supports and leads special projects in QMS
Other Duties as Assigned

Benefits

Medical, dental, and vision coverage with wellness benefits
Company-matching 401(k) plan
Company-paid life insurance and accidental death & dismemberment benefits
Company-paid identity theft insurance
Company-paid disability
Flexible spending and health savings accounts
Company-paid employee assistance program
Paid time off and paid holidays
Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance

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