QMHP Dual Outpatient

Metrocare Services•Dallas, TX

About The Position

GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The QMHP-Dual provides psychosocial/rehabilitative and skill services to adults with serious mental illness as well as children and adolescents with serious emotional disturbance. Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, referral, linkage, advocacy, monitoring, crisis intervention and continuity of care. The overall goal of this position is to maximize the individuals potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community.

Requirements

Bachelors degree in human services with 1 to 3 years experience in MH/MR or related field or Masters degree with 0 to 2 years experience in human services.
Basic math skills required.
Ability to apply common sense understanding to carry out simple one or two-step instructions.
Ability to deal with standardized situations with only occasional or no variables.
Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.
Ability to organize work flow and develop efficient clinic procedures
Ability to effectively manage a large caseload of individuals with varying needs.
Ability to problem solve, exercise good judgment, and make sound decisions.
Skilled in using tact and diplomacy in interacting with staff and individuals.
Ability to work as a team member.
Able to maintain work in 95% compliance of standards at all times.
Effective written and verbal communication skills.
Ability to organize and prioritize tasks.
Able to work independently with minimal supervision.
Able to work flexible hours.
Ability to successfully use an automated clinical record keeping system.
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business.
Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business.
Must have an acceptable driving record.

Responsibilities

Provide overall service coordination, referral, linkage, and advocacy to individuals with varying needs.
Perform duties in concert with other members of an interdisciplinary treatment team.
Complete a psychosocial assessment on each new admission.
Formulate individual recovery plan based on assessment findings on all new admission.
Develop measurable objectives and goals agreed upon by the individual.
Actively assist in obtaining and modifying goals as needed.
Document attempts to involve individual, service providers, and caregivers unless opposed by the individual) in service plan process.
Review recovery plans every three months for children and adults or as clinically indicated.
Execute recovery plan to assigned individuals in accordance with authorized services, meeting objective measures set forth by the client.
Actively engage and document on all individuals assigned to caseload.
Participate in interdisciplinary team staffing.
Present psychosocial assessment findings.
Encourage individual to attend staffing.
Update team on progress or lack of progress in reaching agreed upon goals.
Provide relevant information that might affect treatment.
Ensure authorization for clinical services.
Follow-up assigned individuals who miss a scheduled clinic appointment.
Document attempts to contact individual.
Report repeated unsuccessful efforts to contact the treatment team.
Follow-up within 24-48 hours on assigned individuals who access emergency services.
Report status-disposition to treatment team.
Meet with the individual within 3 days of hospital discharge or assignment in the community.
Provide crisis intervention.
Make home visits, initiate mental illness warrants, work with police and other public servants as a needed to address crisis.
Facilitate inpatient admission upon request of the treatment team.
Provide individual, family, and group rehabilitation sessions.
Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues.
Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed.
Performs other duties as assigned.