QMHP DUAL OUTPATIENT

About the position

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. The QMHP-Dual provides psychosocial/rehabilitative and skill services to adults with serious mental illness as well as children and adolescents with serious emotional disturbance. Services may include but are not limited to, assessment, development of measurable treatment goals and objectives, referral, linkage, advocacy, monitoring, crisis intervention, and continuity of care. The overall goal of this position is to maximize the individual's potential level of functioning, reduce hospitalization, and aid in the successful reintegration of individuals into the community.

Responsibilities

• Provide overall service coordination, referral, linkage, and advocacy to individuals with varying needs.
• Complete a psychosocial assessment on each new admission.
• Formulate individual recovery plan based on assessment findings on all new admission.
• Develop measurable objectives and goals agreed upon by the individual.
• Actively assist in obtaining and modifying goals as needed.
• Document attempts to involve individual, service providers, and caregivers in service plan process.
• Review recovery plans every three months for children and adults or as clinically indicated.
• Execute recovery plan to assigned individuals in accordance with authorized services.
• Actively engage and document on all individuals assigned to caseload.
• Participate in interdisciplinary team staffing and present psychosocial assessment findings.
• Ensure authorization for clinical services.
• Follow-up assigned individuals who miss a scheduled clinic appointment.
• Follow-up within 24-48 hours on assigned individuals who access emergency services.
• Meet with the individual within 3 days of hospital discharge or assignment in the community.
• Provide crisis intervention and make home visits as needed.
• Facilitate inpatient admission upon request of the treatment team.
• Provide individual, family, and group rehabilitation sessions.
• Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation.

Requirements

• Bachelors degree in human services with 1 to 3 years experience in MH/MR or related field or Masters degree with 0 to 2 years experience in human services.
• Basic math skills required.
• Ability to apply common sense understanding to carry out simple one or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to organize work flow and develop efficient clinic procedures.
• Ability to effectively manage a large caseload of individuals with varying needs.
• Ability to problem solve, exercise good judgment, and make sound decisions.
• Skilled in using tact and diplomacy in interacting with staff and individuals.
• Ability to work as a team member.
• Able to maintain work in 95% compliance of standards at all times.
• Effective written and verbal communication skills.
• Ability to organize and prioritize tasks.
• Able to work independently with minimal supervision.
• Able to work flexible hours.
• Ability to successfully use an automated clinical record keeping system.

Benefits

• Medical/Dental/Vision
• Paid Leave
• Paid Holidays
• Employee Assistance Program
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development Allowance up to $1500 per year
• Bilingual Stipend – up to 6% of the base salary
• Many other benefits