QI Field Services Specialist

Sevita

12d

About The Position

Mentor South Bay, provides Early Intervention, Applied Behavioral Analysis (ABA), Behavioral Health and Mental Health Outpatient services across Massachusetts and Connecticut. For over 35 years, we’ve provided a collaborative, team-based approach dedicated to helping children, adults, and families reach their fullest potential. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience that provides proficiency in the areas of responsibility may be substituted.
• Three years’ experience in quality improvement or other related social services field is required.

Responsibilities

• Organizes, oversees and implements regional strategy to support continuous quality improvement
• Participates as a member of the statewide Quality Improvement team under indirect supervision from the Quality Improvement Manager
• Assesses service planning and delivery, documentation and safe-guarding the rights, funds, and health and safety of persons being served.
• Leads early identification and intervention for emerging quality concerns, strategizes about solutions and guides implementation.
• Verifies implementation of strategies designed to improve quality services and outcomes.
• Provides technical assistance, subject matter expertise and partners with operations to design and implement local process improvement initiatives.
• As a member of the Regional management team, participates in regional meetings, monitors data, reports on regional quality indicators and translates data analysis into needed action steps.
• Implements annual regional Quality Improvement goals.
• Reviews satisfaction survey data and supports the design, implementation and verification of customer satisfaction improvement strategies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees