QFS Supervisor

Post HoldingsLawrence, KS
68d$70,386 - $98,541

About The Position

As a Quality Food Safety Supervisor in pet food production, you will oversee and ensure the highest standards of food safety and quality throughout the manufacturing process. Your primary responsibilities include monitoring production activities, conducting regular inspections, and implementing safety protocols to comply with regulatory requirements. You will lead a team of quality control technicians, provide training on food safety practices, and collaborate with other departments to address any quality issues. Your role is crucial in maintaining the integrity and safety of pet food products, ensuring they meet both company standards and customer expectations. Responsibilities and Accountabilities: Ensures the department meets safety, quality and sanitation standards Responsible for team development, including skill building, performance management, staffing strategy and developing a "flow to the work" culture Partner with Quality Manager in developing and delivering Quality Pillar Master Plan Role models our Basic Beliefs, Our Commitment to Each Other, and Emotional Intelligence to build resonance Ensures that essential business information and general expectations are clearly communicated and understood by all members of the team Develop and coach technical and leadership skills of Quality team members to enhance peak performance through Smucker Quality Management Systems (SQMS) and High-Performance Organization (HPO) design principles Assist in developing and executing key technical and organizational projects while increasing Smucker Quality Management System capability within the organization Responsible for driving department issues to root cause and developing a zero-loss and continuous improvement culture Champions department Daily Direction Setting (DDS) to ensure that department is setting a daily plan and following through on open items needed by the team. Participates in the Plant Daily Direction Setting (DDS) meetings Accountable for the core principles results and team performance (Safety, Quality, Reliability, Cost, Org. Capability) Responsible to collaborate across all pillars and leadership Acts as the technical resource for the Quality teams Ensure compliance to all aspects of the JMS Quality Systems including cGMP/BRC/AIB as well as compliance to Food Safety and Sanitation Maintain historical key quality records as required by regulator agencies. Process/System audits (on-line and in reports) must be conducted to ensure that the individual unit operations are in conformance with the site quality procedures. Maintain open communication with the production team to ensure integrity of raw materials and finished product. Investigate and report customer and vendor complaints. Finished product holds must be evaluated on a timely basis.  Samples must be collected and presented for the decision making process. Consult with production management on out of standard ingredients, processes and materials to minimize the impact of finished product quality. Review documentation of process critical control points to ensure that Corporate and legal standards are being met and that substandard product is contained. Support the technical services group by communication of ingredient substitution, process modification and in-plant test observation and evaluation. Responsible for partnering with his/her manager in the establishment of an annual "development plan". Professional development requires the commitment of employees, managers and the resources available from the Company.  The manager and employee share joint ownership in the successful execution of the plan objectives. Lead the laboratory technicians as they execute their daily task in evaluating ingredient, intermediate and finished product food-safety and quality characteristics. Participate in the development and training of factory programs which affect quality Manage hold inventories and their reconciliation among various inventory systems Conduct applicable internal audits Lead personnel responsible supplier compliance, quality systems software, and lab equipment maintenance and calibrations Develop and train direct reports to improve individual technical and supervisory capabilities and performance Represent the department with interdisciplinary factory groups to assist with recommendations for quality improvement Assist in the Quality training of factory employees

Requirements

  • Bachelor's degree is required (Technical, Science, Engineering or a related degree preferred)
  • 3 years of quality experience is required
  • Must have a basic understanding of chemistry and microbiology
  • The candidate must have a thorough working knowledge of basic cGMPs (current Good Manufacturing Practices) and GDPs (Good Documentation Practices).
  • The candidate must have a strong working knowledge of Excel, Word and PowerPoint and possess basic statistical knowledge.
  • Excellent organizational skills specific to people, projects or data is a must
  • Excellent trouble-shooting and problem-solving skills also a must
  • Demonstrated ability to lead and influence cross functional teams necessary
  • Strong written, verbal and presentation communication skills
  • Strong commitment to Quality and Safety
  • Demonstrate ability to be decisive, proactive and strategic in decision making while role modeling balance for others
  • Willingness to work a flexible schedule across shifts as needed to most effectively support the organization; willing to report to work to address key and/or critical issues whenever necessary

Nice To Haves

  • Prior experience in successfully managing people and / or teams in a high-performance work environment is preferred
  • Demonstrated experience in developing people essential
  • Prior food processing and/or manufacturing experience is preferred
  • Familiarity with HACCP and food safety a plus
  • Must be willing to receive training in ongoing areas of FSMA and cGMP practices.
  • Experience working in an environment that values peer-to-peer collaboration and managing upward through the organization
  • Demonstrate ability to work effectively across organization boundaries and with diverse teams

Responsibilities

  • Ensures the department meets safety, quality and sanitation standards
  • Responsible for team development, including skill building, performance management, staffing strategy and developing a "flow to the work" culture
  • Partner with Quality Manager in developing and delivering Quality Pillar Master Plan
  • Role models our Basic Beliefs, Our Commitment to Each Other, and Emotional Intelligence to build resonance
  • Ensures that essential business information and general expectations are clearly communicated and understood by all members of the team
  • Develop and coach technical and leadership skills of Quality team members to enhance peak performance through Smucker Quality Management Systems (SQMS) and High-Performance Organization (HPO) design principles
  • Assist in developing and executing key technical and organizational projects while increasing Smucker Quality Management System capability within the organization
  • Responsible for driving department issues to root cause and developing a zero-loss and continuous improvement culture
  • Champions department Daily Direction Setting (DDS) to ensure that department is setting a daily plan and following through on open items needed by the team.
  • Participates in the Plant Daily Direction Setting (DDS) meetings
  • Accountable for the core principles results and team performance (Safety, Quality, Reliability, Cost, Org. Capability)
  • Responsible to collaborate across all pillars and leadership
  • Acts as the technical resource for the Quality teams
  • Ensure compliance to all aspects of the JMS Quality Systems including cGMP/BRC/AIB as well as compliance to Food Safety and Sanitation
  • Maintain historical key quality records as required by regulator agencies.
  • Process/System audits (on-line and in reports) must be conducted to ensure that the individual unit operations are in conformance with the site quality procedures.
  • Maintain open communication with the production team to ensure integrity of raw materials and finished product.
  • Investigate and report customer and vendor complaints.
  • Finished product holds must be evaluated on a timely basis.  Samples must be collected and presented for the decision making process.
  • Consult with production management on out of standard ingredients, processes and materials to minimize the impact of finished product quality.
  • Review documentation of process critical control points to ensure that Corporate and legal standards are being met and that substandard product is contained.
  • Support the technical services group by communication of ingredient substitution, process modification and in-plant test observation and evaluation.
  • Responsible for partnering with his/her manager in the establishment of an annual "development plan". Professional development requires the commitment of employees, managers and the resources available from the Company.  The manager and employee share joint ownership in the successful execution of the plan objectives.
  • Lead the laboratory technicians as they execute their daily task in evaluating ingredient, intermediate and finished product food-safety and quality characteristics.
  • Participate in the development and training of factory programs which affect quality
  • Manage hold inventories and their reconciliation among various inventory systems
  • Conduct applicable internal audits
  • Lead personnel responsible supplier compliance, quality systems software, and lab equipment maintenance and calibrations
  • Develop and train direct reports to improve individual technical and supervisory capabilities and performance
  • Represent the department with interdisciplinary factory groups to assist with recommendations for quality improvement
  • Assist in the Quality training of factory employees

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Food and Beverage Retailers

Number of Employees

5,001-10,000 employees

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