QE Delivery Manager - AI & Intelligent Automation

Capgemini • Seattle, WA

3d

About The Position

We are seeking an experienced Quality Engineering (QE) Delivery Manager to lead AI-enabled quality engineering initiatives across large-scale enterprise programs. This role combines strong test delivery leadership with modern quality transformation, program governance, and executive stakeholder management. The ideal candidate brings deep expertise in Quality Engineering delivery, Testing Center of Excellence (CoE) leadership, and AI-driven testing practices, along with the ability to manage complex programs and influence senior stakeholders.Your role

Requirements

• 10+ years of experience in Quality Engineering, Testing, or Software Engineering, with significant responsibility for delivery and program leadership.
• Proven experience as a QE/Test Manager leading programs with 10+ testers, and managing large-scale, multi-team engagements.
• Strong expertise in Quality Engineering delivery management and leading or contributing to Testing Centers of Excellence (CoEs) in Retail domain.
• Hands-on knowledge of modern testing approaches, including functional, regression, performance, and non-functional testing, with an automation-first mindset.
• Experience incorporating AI and intelligent automation into testing strategies (e.g., test optimization, defect prediction, analytics-driven quality metrics).
• Deep familiarity with Agile, Scrum, DevOps, and CI/CD pipelines, including quality governance across release cycles.
• Excellent program management and stakeholder engagement skills, with demonstrated experience presenting to and influencing senior and CxO-level leaders; hands-on experience with test automation and defect management tools (e.g., JIRA, HP ALM, TestRail), with SAP testing experience considered a strong advantage.

Responsibilities

• Lead end-to-end Quality Engineering delivery across multiple enterprise programs, ensuring predictable outcomes, high quality, and on-time releases.
• Drive AI-enabled quality engineering initiatives, including intelligent test automation, test optimization, analytics-driven quality insights, and continuous improvement.
• Manage large, distributed QE teams (30–50 members), with effective onshore–offshore coordination, capacity planning, and delivery governance.
• Establish and lead quality transformation and QE CoE initiatives, embedding automation-first and AI-assisted testing practices across the organization.
• Define and implement QE strategy, test planning, and execution frameworks aligned with Agile, DevOps, and CI/CD delivery models.
• Partner with product, engineering, and business leaders, and engage with CxO-level stakeholders for quality reporting, release readiness, and strategic updates.
• Promote innovation, operational excellence, and strategic thinking across the Quality Engineering organization while managing delivery risks and dependencies.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed