QC Manager

Triad Financial Services-posted 11 months ago

Full-time • Mid Level

Jacksonville, FL

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

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The QC Manager will lead and oversee the quality control processes for our closing and funding operations. This role requires a detail-oriented professional with a deep understanding of the mortgage industry, closing documentation, and funding procedures. The QC Manager will ensure that all funding transactions are compliant with company policies, regulatory requirements, and industry best practices, while maintaining a high level of efficiency and accuracy.

Lead the QC team in reviewing closing and funding files for compliance with internal policies, investor guidelines, and regulatory requirements.
Conduct detailed audits of loan closing and funding packages to identify discrepancies or errors.
Stay current on all federal, state, and local regulations impacting mortgage closing and funding, including RESPA, TRID, and state-specific requirements.
Develop and implement strategies to improve quality control processes, streamline workflows, and increase overall efficiency.
Provide training and ongoing development to QC staff on the latest regulatory updates, industry trends, and best practices.
Prepare and present regular reports on QC findings, audit results, and process improvements to senior management.
Investigate and resolve discrepancies, errors, and issues identified during the QC process.
Partner with cross-functional teams including Underwriting, Closing, Operations, and Legal to ensure smooth execution of loan closings and funding.

Minimum of 5 years of experience in mortgage closing, funding, or quality control, with at least 2 years in a leadership or supervisory role.
In-depth knowledge of the mortgage industry, specifically closing, funding, and post-closing processes.
Exceptional attention to detail and ability to analyze complex documents.
Strong leadership and team management skills.
Excellent communication and interpersonal skills, with the ability to interact with various teams and stakeholders.
Proficiency in mortgage software and tools (e.g., Encompass, etc.).
Strong problem-solving abilities and a proactive approach to process improvements.
Ability to thrive in a fast-paced, deadline-driven environment.

Experience working with investor guidelines.
Knowledge of post-closing review and audit processes.

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