QC Lead - 2nd shift

RJW Logistics Group • Lockport, IL

9h • $20 - $22 • Onsite

About The Position

Job Purpose: The Quality Control Associate performs quality control (QC) functions, including checking pallets for construction integrity, identifying mis-picks and misplaced cases. Quality Control Associate will also work with Inventory Control Clerks to correct all errors and rebuild pallets.

Essential Duties and Responsibilities:

Review individual orders to determine correct quantities, packing, and
general accuracy of selected orders.
Complete required level of QC sampling and required load audit forms.
Consult with appropriate Supervisor regarding any problems identified in the
QC process including quality issues not meeting standards and/or potential
safety issues.
Ability to coach selectors on job quality and efficiency.
Other duties and special projects as requested.
Must maintain good attendance.
Maintain safe work practices.
Maintain safeguards of confidential company information.
Works with the Supervisor to investigate customer complaints.
Performs driver check-in duties by reviewing customer invoices for accuracy.
Evaluates product returns and determines if product is okay to be taken back.

Additional Responsibilities:

Involved in training for Inventory Control Clerks
Processes Damaged material, ensures Returned Goods are properly inventoried,
and monitors Suspense inventory to make certain any/all is properly
researched
Helps maintain proper procedures throughout the warehouse by bringing up
incorrect practices to the necessary leadership
Ability to read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ensures compliance with inventory processes and procedures, and contractual
obligations.
Ability to physically count articles or products on shelves, racks and
pallets.
Utilize computer terminals to properly account for inventory issues, returns,
and documentation.

Requirements

• A minimum of one (1) years’ experience in QC role and/or product knowledge required.
• EXPERIENCE with SIT-DOWN FORKLIFT REQUIRED
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and write emails.
• Ability to physically count articles or products on shelves, racks and pallets.
• Must be able to effectively communicate, read, write, and speak English.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to determine “root cause” of problem and determine corrective action.
• To perform this job successfully, an individual must have knowledge of the Microsoft Office Suite for writing emails and interpreting and/or creating reports.
• Must be able to occasionally lift and/or move up to 55 pounds.
• Must be able to stand; walk; stoop; kneel; crouch; or crawl.
• Must be able to activate phone systems utilizing keyboards and buttons.
• Must be articulate and comfortable speaking in front of others.
• Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion.
• Frequently required to talk, hear, stand and walk.
• Must be able to work more than continuous 8 hours when required.
• Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
• Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
• Must be able to speak and communicate clearly over telephones.
• Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.
• High School Diploma or GED (General Education Diploma) equivalency.

Nice To Haves

• Experience using WMS software a plus (Synapse preferred).
• PC literate with experience with Microsoft Outlook, Word, Excel and Access Database.
• Forklift certification a plus.

Responsibilities

• Review individual orders to determine correct quantities, packing, and general accuracy of selected orders.
• Complete required level of QC sampling and required load audit forms.
• Consult with appropriate Supervisor regarding any problems identified in the QC process including quality issues not meeting standards and/or potential safety issues.
• Ability to coach selectors on job quality and efficiency.
• Other duties and special projects as requested.
• Must maintain good attendance.
• Maintain safe work practices.
• Maintain safeguards of confidential company information.
• Works with the Supervisor to investigate customer complaints.
• Performs driver check-in duties by reviewing customer invoices for accuracy.
• Evaluates product returns and determines if product is okay to be taken back.
• Involved in training for Inventory Control Clerks
• Processes Damaged material, ensures Returned Goods are properly inventoried, and monitors Suspense inventory to make certain any/all is properly researched
• Helps maintain proper procedures throughout the warehouse by bringing up incorrect practices to the necessary leadership
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ensures compliance with inventory processes and procedures, and contractual obligations.
• Ability to physically count articles or products on shelves, racks and pallets.
• Utilize computer terminals to properly account for inventory issues, returns, and documentation.

Benefits

• Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED