QC Lab Support
About The Position
The QC Lab Support role is fundamental to the successful, compliant operation of the QC Lab, ensuring technicians have the materials and environment needed for accurate testing. Central responsibility for preparing, labeling, and quality documentation of all microbiological media, buffers, and cleaning solutions. This includes accurate weighing, pH adjustment, autoclaving, and log entries. Responsible for daily lab cleaning and managing waste streams (regular, chemical, solid biohazard, and liquid biohazard). Strict adherence to Good Documentation Practices (GDP), Good Laboratory Practices (GLP), and Aseptic Technique to maintain the integrity of the BSL-2 lab environment. Perform daily temperature logging for critical equipment (incubators, refrigerators, freezers), assist with routine preventative maintenance (PM) tasks, perform pH meter calibration, and operate/document use of the autoclave and glassware dishwasher. Assist other technicians with basic tasks, submit IT and Facilities support requests, and serve as a designated trainer for new hires on Lab Support core duties.
Requirements
- Attention to Detail & Documentation: Exhibits strong attention to detail to ensure accurate log entries, clear labeling, and compliance with GDP standards.
- Technical & Foundational Skills: Demonstrates a willingness to learn and execute fundamental laboratory support techniques, including aseptic practices, weighing materials, operating autoclaves/dishwashers, and managing waste.
- Communication & Collaboration: Communicates clearly and effectively to coordinate lab supply needs and report immediate safety or quality concerns to the Supervisor or Manager.
- Performance & Accountability: Highly dependable, consistently follows instructions and established procedures (SOPs), and takes responsibility for maintaining the lab’s operational readiness.
- Cultural Fit: Demonstrates and lives Neogen’s Pillars of Trust (Openness, Honesty, Credibility, Respect, and Service) in all actions and behaviors. Understands their role and how it contributes to the organization’s success.
- High School Diploma/GED is required.
- Ability to read and comprehend documents such as safety rules, work instructions, and Standard Operating Procedures (SOPs) in English.
- Ability to clearly and legibly record data and initials on logs and forms, which is critical for GDP compliance.
- Ability to communicate clearly (orally and written) with team members and management.
- Ability to perform basic arithmetic (addition, subtraction, multiplication, division) for accurate weighing and dilution calculations when preparing media and cleaning solutions.
- Basic knowledge of computers and operating systems, including the ability to effectively communicate electronically and use portals for submitting support requests (IT, Facilities, Media).
- Employee must pass a standardized color deficiency test with a score of > 80%.
- Ability to see, talk, or hear.
- Frequently required to stand, walk, and sit, especially when performing lab maintenance and preparation tasks.
- Occasionally required to use hands to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
- Must occasionally lift and/or move up to 25 pounds, such as media bottles or equipment.
Nice To Haves
- Prior laboratory or commercial experience with material preparation, cleaning, or precise documentation is preferred.
- Knowledge and experience with Microsoft Office Suite (Word, Excel) is preferred but not required.
Responsibilities
- Preparing, labeling, and quality documentation of all microbiological media, buffers, and cleaning solutions.
- Daily lab cleaning and managing waste streams (regular, chemical, solid biohazard, and liquid biohazard).
- Strict adherence to Good Documentation Practices (GDP), Good Laboratory Practices (GLP), and Aseptic Technique.
- Daily temperature logging for critical equipment (incubators, refrigerators, freezers).
- Assist with routine preventative maintenance (PM) tasks.
- Perform pH meter calibration.
- Operate/document use of the autoclave and glassware dishwasher.
- Assist other technicians with basic tasks.
- Submit IT and Facilities support requests.
- Serve as a designated trainer for new hires on Lab Support core duties.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
