QC Coordinator

Commercial & Government Contracts•Fort Hood, TX

13d•Onsite

About The Position

CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all. CW is looking for a Janitorial Quality Control Coordinator to help lead the charge in maintaining high standards of cleanliness and compliance on a secure government installation. This is a hands-on, field-based role where you’ll be actively involved on-site each day—conducting inspections, supporting and coaching janitorial staff, and ensuring all work consistently meets contract requirements and industry best practices.

Requirements

High school diploma or GED
Minimum of 2 years hands – on commercial janitorial or custodial services experience.
Knowledge of OSHA safety practices, chemical handling, PPE use, or infection control.
Hands-on knowledge of using floor scrubbers, auto-scrubbers, carpet extractors, and other custodial tools—especially in large or specialized facilities.
Ability to prioritize tasks, follow procedures, and respond quickly to quality or safety issues.
Strong attention to detail and organizational skills.
Excellent communication and customer service skills.
Proactive mindset with a solution-focused approach.

Responsibilities

Conducting daily walk-throughs and inspections across government buildings to ensure janitorial work meets contract standards.
Using checklists and reporting tools to document quality metrics and identify improvement areas.
Training and mentoring janitorial staff on best practices, safety, and company policies.
Coordinating corrective actions and following up to ensure all issues are resolved effectively.
Communicating with site supervisors and clients to maintain transparency and satisfaction.
Participating in audits and contributing to continuous improvement initiatives.
Ensuring safety compliance and promoting a culture of cleanliness and accountability