QA Tester (Temporary)

Warner Bros. Discovery•Chicago, IL

3d•Onsite

About The Position

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The creative team that brought Mortal Kombat and Injustice to life is now NetherRealm Studios, part of the Warner Bros. Games family. With over 20 years of creation under our belts, NetherRealm’s mission remains the same: to create cutting edge entertainment and deliver industry leading tech, game art and overall gaming experiences. NetherRealm Studios is a collaborative and creative environment, constantly striving to up the ante on what is possible in interactive entertainment. Our team is comprised of dedicated professionals with years of experience who are at the forefront of the gaming industry. The passion and energy that made Mortal Kombat a reality is still on display every day in our offices, our hallways and most definitely the studio’s arcade room. Please note this is a temporary role based onsite in Chicago, IL. The Job The QA Tester is responsible for designing and executing test plans, identifying defects, validating fixes, and collaborating closely with engineering, production, and management teams to ensure requirements are met before release. By proactively preventing defects, improving system stability, and safeguarding content delivery and user experience, QA supports the business’s strategic goals of efficiency, customer satisfaction, and brand trust.

Requirements

The ability to accurately troubleshoot and identify software and hardware problems and describe the issue to others in a clear and concise manner
Pays close attention to detail
Knowledge of video games across multiple game consoles (Nintendo, Microsoft, Sony) or PC
Strong oral and written communication skills, and the ability to communicate complex and/or detailed information clearly
Strong organizational skills and the ability to manage time under tight deadlines

Nice To Haves

Experience having shipped multiple game titles on any platform in a development organization desired
Knowledge of basic testing concepts including: Test Case usage, Bug writing, Regression testing, and Ad hoc testing
Knowledge of one or more bug tracking databases, including but not limited to: JIRA, Devtrack, Bugzilla, Basecamp, Test Track Pro, or equivalents
Knowledge of mobile hardware and mobile software across iOS, Android, and Amazon devices

Responsibilities

Bug Reporting: Find and report bugs in code, assets and tools.
Research and properly update and assign bugs written by other members of the development team.
Identify development resources needed to fix bugs.
Track bugs to closure.
Escalate issues as appropriate, and identify issues that are not following the proper track within the database.
Build Assessments: Smoke test code and critical assets prior to release to the rest of the development team.
Make determinations based on discovered issues regarding whether or not a given set of code and assets should be released to the rest of the development team.
Team Support: Support the Lead in their daily responsibilities as requested.
Analyze departmental challenges being encountered by team members due to process or tools and develop creative solutions and workarounds.
Identify causes for potential quality loss or scheduling delay and escalate as needed.