The QA Tester II is responsible for testing multiple projects in a fast-paced environment. The QA Tester II will be responsible for testing in both lab and production environments from a customer perspective.
Ability to create test plans based on business and functional requirements
Ability to create test cases to client specifications
Manual and Automated test case execution
Creation, management, and triage of defects
Basic understanding of backend infrastructure and design
Ability to troubleshoot issues experienced during testing
Provide daily and weekly status reporting
Understanding of iPhone, Android, and Windows mobile devices
Comprehension and understanding of requirements for testing
Ability to have strong attention to detail to be able to accomplish a wide variety of tasks
Follow written and verbal instructions from the client and leads
Understanding of JIRA for test case management, creation, and execution
Understanding of Quality Center for test case management, creation, and execution
Follow established client processes and procedures for reporting and testing
Archive all test documentation as directed
Night and weekend work as required by the client
Ability to work internationally for international roaming testing
Ability to work remotely for domestic roaming testing
High School Diploma or general equivalent
3-5 years of experience
Bachelor's Degree preferred
Ability to analyze and solve complex problems quickly and creatively
Experience with client-server systems and understanding the types of issues that may arise
Ability to learn quickly in a dynamic environment
Excellent oral, written, and interpersonal communication skills
Self-motivated and team player
Ability to handle multiple tasks and priorities
Ability to collaborate with team members and client to meet project deadlines and milestones
Understanding of common Systems Development Lifecycle (SDLC) methodologies, including Waterfall and Agile/SCRUM
Adapt easily to shifting priorities, process changes, and/or schedule changes
Understanding of SOAP UI for test execution and SIM activation
Medical insurance
Dental insurance
Vision insurance
401(k) plan and company contribution
Short-term and long-term disability coverage
Basic life insurance
Wellbeing benefits
Up to 6 scheduled paid holidays per calendar year
Accrual of up to 112 hours of PTO based on years of service
Up to 8 hours of paid volunteer time annually
Additional paid sick leave as required by state or local law