MassMutual-posted 6 months ago
$115,900 - $152,100/Yr
Full-time • Mid Level
Remote • Springfield, MA
Insurance Carriers and Related Activities

This role will support Quality Assurance for Payment Modernization within the Payments & Disbursements organization. This position has overall accountability for highly complex project or program level Quality Assurance (QA) planning, execution and communication of concurrent test projects that require a coordinated release or multiple projects aligned to a domain. Ensures resources are deployed effectively across multiple projects. Identifies and manages functional, performance and automation testing as well as other key skill sets when planning for resource demand. Supports management with ongoing resource planning based on program / project progress and skills required. Reviews test scope and demand with project managers and test managers prior to engaging resources. Ensures established processes are consistent across the portfolio. During QA planning and test execution, collaborates with all participants including vendor teams to establish QA processes and status reporting. Drives business user acceptance testing (UAT) to enable sign-off from key stakeholders and project sponsors. Measures and predicts QA risks for the organization and recommends solutions.

  • Coordinate with the Test Teams: Manage the test teams across all impacted applications by assigning tasks, setting priorities, and monitoring progress.
  • Review Software Requirements: Review software requirements and develop test plans to ensure the application performs as expected.
  • Developing Test Strategies: Devise comprehensive test strategies outlining the overall approach to testing the software application.
  • Creating Test Plans: Prepares detailed test plans that outline test objectives, schedules, deliverables, test environment setup, and resource allocation.
  • Reviewing Test Artifacts: Review test artifacts, such as test cases, test scripts, and test data, to ensure their quality, consistency, and adherence to the test strategy and plan.
  • Reporting Test Results: Consolidate and analyze findings and prepare comprehensive test reports.
  • Tracking Defects and Ensuring Resolution: Tracks and manages defect resolution using a defect tracking system.
  • Evaluating and Improving the Testing Process: Assess the effectiveness of the testing process, identify areas for improvement, and implement changes.
  • Bachelors degree
  • 4+ years of QA test management or test lead experience
  • 2+ years of experience with mobile & web middleware design, development, and testing processes, tools and methodologies
  • 2+ years of hands-on experience working with multiple teams on a coordinated release timeline
  • 2+ years of experience with the Agile Software Development Life Cycle
  • 5+ years of experience in any of the fields of life, annuity, or disability insurance
  • Knowledge of incoming payment processing and systems
  • Knowledge of insurance products, regulations, underwriting, claims processes
  • Ability to influence peers, leaders and business customers
  • Skilled in problem solving and technical analysis
  • Strong organizational skills and attention to detail
  • Effective relationship building skills
  • Excellent written and verbal communication skills
  • Seasoned individual capable of handling broad scope projects that have short to long-term focus
  • Competitive salaries
  • Incentive and bonus opportunities
  • Comprehensive benefits offerings
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