QA Technologist

Advantage Sales & Marketing dba Advantage SolutionsGrand Rapids, MI
Onsite

About The Position

Summary QA and Sensory Technologist The QA and Sensory Technologist supports the retailers overall program objectives through the management and implementation of quality assurance practices such as product monitoring and evaluation, customer feedback programs and supplier standards. They will be required to manage the timely submission of any formal regulatory applications in support of the private brands program to ensure retailer compliance. The role manages relationships with retailer cross-functional teams, customers and manufacturers. They will also be expected to regularly review and provide adjustments to current processes and procedures to maximize efficiencies. Job Will Remain Open Until Filled Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The QA and Sensory Technologist supports the retailers overall program objectives through the management and implementation of quality assurance practices such as product monitoring and evaluation, customer feedback programs and supplier standards. They will be required to manage the timely submission of any formal regulatory applications in support of the private brands program to ensure retailer compliance. The role manages relationships with retailer cross-functional teams, customers and manufacturers. They will also be expected to regularly review and provide adjustments to current processes and procedures to maximize efficiencies.

Requirements

  • Education Level: (Required): Bachelor's Degree or equivalent experience
  • Field of Study/Area of Experience: Food Science or Related Field
  • 2+ Years of experience in Science with labratory experience required
  • Strong Written & Verbal Communication Skills
  • Ability to Exercise Sound Judgement
  • Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment
  • Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment
  • Knowledge of generally accepted practices, procedures, & standard policy & procedure development techniques
  • Knowedgable in Data Analysis, Compile Information, & Prepare Reports
  • Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers

Responsibilities

  • Support the development, implementation and administration of Quality Assurance operational procedures, policies, programs and systems
  • Participate in overall product development process
  • Maintain the on-site sensory test kitchen
  • Drive private label quality assurance testing program for specific products or clients
  • Perform the day to day management of the retailer’s customer feedback programs for private brands
  • Resolve issues or concerns regarding current product quality and recommends solutions for corrective action with Vendor
  • Audit critical categories for quality integrity and food safety
  • Design, execute, and analyze results from consumer tests and sensory evaluations of Private Label brand and competitive brand products
  • Track and monitor federal and state regulations for products and packaging
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