QA Technician

Westrock Coffee CompanyConcord, NC
10d

About The Position

We are currently seeking a Quality Assurance Technician for our QA Deprtament. Inspect the set-up of all packing lines and grinders at the beginning of the day, verifying the readings and recording the results Verify, inspect and record all grinder/dump executions and packing line changes during the course of a day Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) of product soon after a grinder/packing line has undergone an item change Document results of quality checks Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor or Lead QA Technician Visually inspect returned goods delivered by warehouse and, if necessary, perform analysis on goods and record results Determine disposition of returned goods Receive and analyze certain customer complaints Retrieve production samples (after deemed acceptable) of each blend and forward to Cupping Lab for sensory analysis Log blend change samples and quality issues for ISO purposes Ensure physical blend "target" samples are properly maintained and updated Perform general daily housekeeping in work area to maintain a quality/safe working environment Collect, organize and set up product samples for sensory cupping

Requirements

  • Computer Skills including Word, Excel, Outlook etc.
  • Excellent oral and written communication skills
  • Sound Math skills e.g. Percent Calculations, averages, means, Standard deviation etc.
  • Able to lift 50 lbs
  • Proven reliability and responsibility

Responsibilities

  • Inspect the set-up of all packing lines and grinders
  • Verify, inspect and record all grinder/dump executions and packing line changes
  • Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.)
  • Document results of quality checks
  • Identify and segregate nonconforming goods
  • Visually inspect returned goods
  • Determine disposition of returned goods
  • Receive and analyze certain customer complaints
  • Retrieve production samples
  • Log blend change samples and quality issues for ISO purposes
  • Ensure physical blend "target" samples are properly maintained and updated
  • Perform general daily housekeeping
  • Collect, organize and set up product samples for sensory cupping

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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